Operations Officer - Glasgow and Edinburgh Area

Scottish Prison Service; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

Scottish Prison Service is seeking an Operations Officer to help keep communities safe by maintaining custody and order and supporting rehabilitation. You will be part of a dedicated team focused on keeping establishments secure while promoting opportunities for those in our care.

You will work across Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception, following a roaster that includes early, day, back and night shifts.

Responsibilities

• Maintain custody and order within the establishment.
• Engage offenders to maintain family contact and access education.
• Contribute to prevention and management of challenging behaviour.
• Ensure safe and secure custodial services empowering offenders.
• Work in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception.
• Work shifts as per roster: early, day, back and night shifts.

Job description

About The Role

As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’.

Your role will be challenging and immensely rewarding with responsibility for maintaining custody and order whilst facilitating opportunities for those in our care. You will influence and encourage offenders to maintain contact with their families, access education and training and ultimately assist them on their journey to be contributory citizens within our communities.

Contributing towards the prevention and management of challenging behaviour; you will provide safe and secure custodial services that empower offenders to take responsibility and transform their lives.

In this role you will be responsible for the overall functioning and security of the establishment, working as part of a team and carrying out roles in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception.

Please note: as part of the Operations Officer role, you will be expected to work shifts in line with a set roster. These shifts will cover a variety of working patterns including; early shift, day shift, back shift and night shift

About Us

The Scottish Prison Service (SPS) operates in a fascinating, complex and rapidly changing environment. Our vision is to help build a safer Scotland by unlocking potential and transforming lives. To enable us to successfully deliver our vision, we are committed to nurturing and investing in our greatest strength and resource: Our People.

We are proud to employ a diverse range of people; each contributing their own unique experiences and skills to enhance the service we deliver. Whatever the role, you will find your SPS experience both challenging and rewarding. You will be committed to helping us to achieve our goals and in return we will be committed to helping you to achieve yours.

We employ approximately 5,000 staff across our prisons, headquarters, college, and training and storage facility. The hard work of our staff is the most critical component in the successful delivery of Scotland’s prison system.

We need professional, capable and motivated individuals who reflect Scotland’s diversity to deliver effective and efficient activities and services to achieve our Mission and realise our Vision.

Whatever SPS profession you embark upon, you will be a valued member of the team, helping us build a Safer Scotland for the communities we serve. We are committed to your personal and professional development and offer a wide range of career progression opportunities.