Operations Officer

Black Vault Partners; West Yorkshire; On-site; GBP 24,000 - 30,000; Full time

Job summary

Black Vault Partners is seeking an Operations Officer to support internal workflows, coordination, and process consistency across the business. The role focuses on tracking live cases, coordinating client and internal communications, and maintaining accurate records.

The candidate should have strong organizational skills, high attention to detail, and the ability to manage multiple workflows. Experience in operations, administration, or coordination is preferred.

Qualifications

• Proven ability to manage multiple workflows.
• Experience in operations, administration, or coordination preferred.
• Strong organizational skills and attention to detail required.

Responsibilities

• Monitor internal workflows and track live cases.
• Coordinate documentation between clients and internal teams.
• Maintain CRM and internal records.
• Support reporting and operational consistency.
• Identify workflow gaps and escalation where necessary.

Skills

Organizational skills

Attention to detail

Multi-tasking

Operations experience

Job description

The Role

We are looking for an Operations Officer to support internal workflows, coordination, and process consistency across the business.

Key Responsibilities

• Monitor internal workflows and track live cases
• Coordinate documentation between clients and internal teams
• Maintain CRM and internal records
• Support reporting and operational consistency
• Identify workflow gaps and escalation where necessary

Candidate Profile

• Strong organizational skills
• High attention to detail
• Ability to manage multiple workflows
• Experience in operations, administration, or coordination preferred