Operations Manager (Wokingham)

Cranstoun; Esher; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading charity is seeking an Operations Manager for its Wokingham service, focusing on delivering high-quality support to individuals affected by substance use. The role involves managing staff, ensuring service effectiveness, and driving performance outcomes. Candidates should possess strong management experience and a genuine passion for making a positive impact in people's lives.

Qualifications

• In-depth understanding of substance use and harm reduction.
• Experience of managing staff is essential.
• Ability to manage diary efficiently and proactively.

Responsibilities

• Provide a high-quality service to the people supported.
• Directly manage Key workers and admin staff.
• Ensure effective day-to-day running of the service.

Skills

Microsoft Office skills

People Management

Integrity

Enthusiasm

Passion to make a difference

Job description

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Cranstoun is a charity which believes in creating a better, healthier and safer world. With passionate staff, courageous people and the knowledge and expertise to match, Cranstoun empowers people to change and rebuild their lives.

We provide a range of services within Wokingham for those affected by alcohol and other drugs, helping them to deal with their substance use so that they can change their lives, be happy and reach their goals.

As an Operations Manager within the Wokingham service you will be responsible for providing a good quality and safe service to the people we support. Our staff are vital to delivering quality services and this role will include direct line management of Key workers and admin staff. You will also ensure the safe and effective day to day running of the service, and will support the Service Manager to ensure the service delivers against performance outcomes.

You will have an in depth understanding of substance use, harm reduction and treatment modalities, as well as experience of managing people. The most important thing you’ll bring to this role is your desire and ability to support staff, and make a positive difference to people’s lives.

You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference.

For further information about the role please contact

All post holders may be required to work some evenings, to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm.

All posts are subject to an enhanced DBS Disclosure.

Please note we are unable to accept CVs.