Operations Manager, Ultra Fast Fulfilment

Amazon; Mansfield; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a City Manager for the India Ultra Fast Fresh network. In this dynamic role, you'll manage a talented team, drive operational excellence, and implement process improvements to enhance quality, speed, and cost. Your leadership will be crucial in achieving business goals while fostering a culture of accountability and performance. This position offers the opportunity to make a significant impact within a fast-paced environment, where flexibility and innovation are key. If you're ready to take your career to the next level and thrive in a challenging yet rewarding atmosphere, this is the perfect opportunity for you.

Qualifications

• Bachelor's degree or equivalent required.
• 3+ years of experience in performance metrics and process improvement.

Responsibilities

• Develop staffing plans and lead quality initiatives across fulfillment centers.
• Set clear expectations for FC site leaders and measure performance.

Skills

Performance Metrics

Process Improvement

Lean Techniques

Team Development

Education

Bachelor's Degree

Job description

Job Title: City Manager, India Ultra Fast Fresh Network

Amazon Operations - Amazon Worldwide Operations is the backbone of our fulfillment and customer service engine, ensuring a consistent, world-class customer experience globally. We seek high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team.

As the City Manager for the India Ultra Fast Fresh network, you will be responsible for direct people management, driving operational performance in a highly metric-driven environment. Your role will include leading process improvement projects across the site and network, working closely with multiple stakeholders, and enhancing key metrics such as Quality, Speed, and Cost. Developing your team members will also be a key part of your responsibilities. Flexibility to work weekends, overnight shifts, and travel within the city to launch, set up, and monitor operations is essential.

Key Responsibilities

1. Develop staffing plans, schedules, and lead quality initiatives, process change initiatives, and other Six Sigma projects to enable functional areas across all fulfillment centers (FCs) to meet and exceed business goals.
2. Set clear requirements and expectations for FC site leaders.
3. Measure performance, provide feedback, and hold FC site managers accountable for their performance and that of their teams.

Basic Qualifications

• Bachelor's degree or equivalent

Preferred Qualifications

• 3+ years of experience in performance metrics, process improvement, or lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit this link for more information. If the country or region you’re applying from isn’t listed, please contact your Recruiting Partner.

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