Operations Manager True Independent Contract Caterer

ZipRecruiter; Woking; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Operations Manager to oversee contracts in London and the Home Counties. This role emphasizes building strong, commercially viable relationships with clients in the education sector, particularly Secondary schools. The successful candidate will manage relationships with a diverse group of clients and work closely with a dedicated team to ensure client satisfaction and operational efficiency. This is a fantastic opportunity to make a significant impact in a stable organization with a variety of education contracts. If you are commercially minded and have a strong work ethic, this role is perfect for you.

Qualifications

• Experience in managing contracts in the education sector.
• Strong communication skills and high work ethic.

Responsibilities

• Manage relationships with 12 clients including high-profile Secondary schools.
• Develop strategies to enhance client relationships and business growth.

Skills

Commercially minded

Direct communication

Decision-making

Client relationship management

Job description

Job Title: Operations Manager (Not a Corporate Role)

Overview

Our client, a highly reputable independent education provider, is expanding and seeking an experienced Operations Manager to oversee their contracts in London & the Home Counties. This role focuses on building strong, commercially viable relationships with clients, rather than hands-on operational tasks.

Key Attributes

• Direct, straightforward, and honest communication style
• Fair, decent, and with a high work ethic
• Ability to make tough decisions when necessary
• Commercially minded with experience in the education sector, preferably within Secondary schools or B&I sector

Responsibilities

1. Manage relationships with 12 clients, including a group of high-profile Secondary schools
2. Work with a team comprising General Managers, an Operations Support Manager, a Group Manager, and Relief Chef Managers
3. Ensure client satisfaction and operational efficiency
4. Develop strategies to enhance client relationships and business growth

Ideal Experience

• Experience managing contracts within the education sector, especially Secondary schools
• Experience in B&I or similar sectors with a commercial focus

Additional Information

This is an excellent opportunity to join a stable, independent organization with diverse education contracts, including B&I, independent, and state education sectors. The role offers the chance to work with demanding clients and make a significant impact.