Operations Manager (Telecoms / Infrastructure)

Intouch Network Solutions Ltd; Craigavon; On-site; GBP 35,000 - 50,000; Full time

Job summary

A network installation company in Craigavon is seeking an Operations Manager to oversee day-to-day operations and help scale the business. The ideal candidate should have over 3 years of experience in an operational role, excellent organizational and communication skills, and a strong mindset for problem-solving. This is a full-time, permanent position with an opportunity to grow into a senior role.

Benefits

Mileage or fuel allowance

Flexible hours considered

Opportunity to grow with the business

Qualifications

• 3+ years experience in an operational, scheduling, or logistics role.
• Confident working in a small team with hands-on responsibility.
• Strong computer skills - spreadsheets, job tracking tools, Google/Office.

Responsibilities

• Schedule and coordinate engineers for installation & maintenance.
• Manage tools, vans, materials, and suppliers.
• Liaise with clients to arrange access and sign-offs.

Skills

Scheduling and coordinating

Excellent organisational skills

Communication skills

Computer skills (spreadsheets)

Get things done mindset

Tools

SimPRO

Joblogic

Workpal

BigChange

Job description

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Operations Manager (Telecoms / Infrastructure), Craigavon

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Client:

Intouch Network Solutions Ltd

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

62004180278c

Job Views:

11

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Title:Operations Manager (Telecoms/Infrastructure)

Location: Craigavon, Northern Island - Office-based with site visits as needed

Job Type: Permanent, Full Time

About us:

We're a fast-growing network infrastructure installation and maintenance company based in Northern Ireland. With a strong team of field engineers, we deliver structured cabling, fibre optics, and network solutions to commercial and public sector clients.

We have ambitious plans for growth - and we're now hiring our first full-time Operations Manager to help make that happen.

About the role:

You'll work directly with the Managing Director to take over day-to-day operations and help us scale. Your role will include:

• Scheduling and coordinating engineers for installation & maintenance jobs
• Managing tools, vans, materials, and suppliers
• Tracking job status and ensuring client satisfaction
• Creating or improving internal systems (job sheets, checklists, compliance)
• Liaising with clients to arrange access, sign-offs, and snagging follow-up
• Helping prepare quotes or basic pricing when required
• Supporting basic HR/admin tasks (time sheets, H&S logs, training renewals)
• H&S compliance

About you:

• 3+ years experience in an operational, scheduling, or logistics role (telecoms/construction/electrical trades ideal)
• Excellent organisational and communication skills
• Confidence working in a small team with hands-on responsibility
• Strong computer skills - spreadsheets, job tracking tools, Google/Office
• Experience working with engineers, suppliers, and customers
• A "get things done" mindset - calm under pressure, solution-focused

Bonus if you have:

• Experience in telecoms, data cabling, network infrastructure
• Knowledge of job management tools (SimPRO, Joblogic, Workpal, BigChange, etc.)
• Health & Safety, ISO, or compliance background
• Laptop
• Mileage or fuel allowance
• Flexible hours considered once settled in
• Opportunity to grow with the business into a senior role

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; IT Coordinator, IT Operations Manager, Service Desk Manager, Service Delivery Manager, Technical Operations Manager, IT Team Leader, Technical Manager, Technical Team Manager, IT Project Manager, Installation Manger, Technical Project Lead, ICT Manager, IT Project, Transformation Manager, Electrical Installations will also be considered for this role.