Operations Manager (Telecoms)

VanRath; Craigavon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking organisation in Craigavon is seeking an experienced Operations Manager. This full-time role involves overseeing workflow and coordinating teams to ensure service delivery. Candidates should have at least 3 years of experience in operations and demonstrate strong attention to detail and time management skills. A competitive salary and career progression opportunities are available.

Benefits

Attractive salary package

Career progression opportunities

Strong benefits offering

Qualifications

• Minimum of 3 years' experience in an operations, scheduling, or coordination role.
• Practical knowledge of IT systems including spreadsheets, CRM, and workflow platforms.
• Strong interpersonal skills and experience dealing with internal teams and external clients.

Responsibilities

• Organising and assigning technical staff to meet project timelines.
• Managing the supply and availability of equipment and resources.
• Monitoring ongoing work to ensure deadlines and budgets are met.

Skills

Attention to detail

Time management

Interpersonal skills

Problem-solving

Tools

CRM

Job-tracking platforms

Job description

VANRATH are proud to be supporting an established, forward-thinking organisation as they appoint a new Operations Manager. This is an excellent opportunity to join a respected and expanding business known for their strong values, supportive culture, and long-term development opportunities.

This is a full-time, permanent position based in Craigavon. Monday to Friday working pattern.

Remuneration

Attractive salary package tailored to experience, with a strong benefits offering. Clear pathway for career progression to senior management level.

The Role

This is a pivotal position within the business, where you will operate alongside senior leadership to ensure the smooth execution of contracts and day-to-day service delivery. You'll be responsible for overseeing workflow, coordinating field teams, and driving operational improvements across the board.

Key responsibilities include:

• Organising and assigning technical staff to meet project timelines and service requests

• Managing the supply and availability of equipment, stock, and fleet resources

• Monitoring ongoing work to ensure deadlines, standards, and budgets are met

• Refining processes and implementing efficient systems across field and office functions

• Acting as a liaison point between clients, project teams, and contractors

• Assisting in preparing cost estimates, project outlines, and basic pricing documents

• Supporting internal HR processes including documentation, compliance, and reporting

• Managing procurement schedules and stock levels to avoid delays or overages

• Overseeing records management for certification, training, and compliance adherence

• Coordinating operational Health & Safety standards and best practice across the team

Candidate Profile

Essential Criteria:

• Minimum of 3 years' experience in an operations, scheduling, or coordination role (ideally within technical services, construction, or engineering environments)

• High attention to detail, strong time management skills, and ability to prioritise multiple projects

• Practical knowledge of IT systems including spreadsheets, CRM, and workflow platforms

• Strong interpersonal skills and experience dealing with internal teams and external clients

• Flexible and proactive approach with a natural problem-solving mindset

Desirable:

• Industry experience in structured cabling, utilities, or infrastructure

• Familiarity with scheduling or job-tracking platforms (e.g., JobWatch, Commusoft, simPRO)

• Exposure to compliance, quality assurance frameworks, or audit procedures

For further information on this vacancy please apply via the link below or contact Jack Groves for a confidential discussion via Vanrath.