Operations Manager - Supported Living

Domus Recruitment; Romford; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Overtime opportunities

Progression opportunities

Job summary

Domus Recruitment is assisting an established provider to recruit an Area/Operations Manager to lead a supported living service in London on an interim basis for 6–9 months. The role focuses on safeguarding, quality care, and person-centred support for adults with learning disabilities and mental health issues.

You will provide leadership, supervise teams, manage staff rotas and budgets, and ensure up-to-date support plans.

Qualifications

• Experience supporting vulnerable individuals.
• NVQ Level 5 in Social Care Management or equivalent.
• Proven supervisory and motivational skills.
• Clear written and verbal communication.
• IT skills across standard packages.
• Willing to undertake training, sometimes off-site and outside normal hours.
• Travel between locations as required.
• On-call duties on a rota.
• Driver to enable travel between services.

Responsibilities

• Provide leadership and guidance to teams to improve quality, positive behavioural support and person-centred approaches.
• Undertake regular supervision meetings with staff and facilitate team meetings.
• Ensure support plans are current and staff aware of reviews and implementation.
• Manage performance issues with appropriate informal/formal processes with guidance from Service Manager/HR.
• Manage staffing resources including rota management and staff budgets.
• Undertake any other reasonable duties as requested.

Skills

Experience with vulnerable people

Staff supervision

Clear communication

IT literate

Training willingness

Travel between sites

On-call duties

Driver

Flexible hours

Education

NVQ Level 5 in Social Care Management or equivalent

Job description

A fantastic opportunity has arisen in Londonto manage a supported living service on an Interim basis for 6-9 months. The organisation is well established and supports Adults with Learning Disabilities and Mental Health issues.

This is a great opportunity for an experienced Area/OperationsManager to help make a real difference to young people's lives. This is an incredible organisationwho havegreat growth opportunities and a fantastic reputation providing quality care for service users.

Manager Responsibilities

• Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches.
• Undertake regular supervision meetings with staff & facilitate team meetings.
• Ensure support plans are current and staff are aware of the review and implementation of individual support plans.
• Manage performance issues engaging the appropriate informal / formal processes where necessary and with guidance from Service Manager/HR.
• Manage the staffing resources of the service including rota management and staff budgets.
• To undertake any other reasonable duties as requested.

Manager Requirements

• Experience of supporting people who are vulnerable
• NVQ Level 5 in Social CareManagement or equivalent
• Experience of supervising and motivating staff
• Clear written and verbal communication style
• IT literate and confident in the use of different IT systems / packages
• Willing to undertake required training, sometimes off site and outside normal working hours.
• Willing and able to travel between locations as required
• Available for flexible working patterns including evenings, weekends, sleep-ins and nights as required
• Able to undertake on-call duties on a rota basis
• A driver to enable travel between services

Deputy Manager benefits

• Opportunity for overtime and extra pay out of hours
• Fantastic opportunities for progression