Operations Manager, Specialty Solutions

Envision Pharma Group; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A healthcare solutions provider in the UK is seeking an Operations Manager for its Specialty Solutions team. The role involves managing client relationships and overseeing specialty vendor management, requiring at least 5 years of relevant experience. Candidates should have a Bachelor's degree and strong project management skills. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Attractive total compensation package

Opportunities for professional development

Qualifications

• Minimum 5 years of distribution, implementation, or industry-related experience.
• Knowledge in specialty pharmacy programs oversight.
• Experience with project management of several projects concurrently.

Responsibilities

• Develop and maintain client relationships.
• Lead partner selection and create RFI/RFPs.
• Manage project plans, timelines, and deliverables.

Skills

Project management skills

Client relationship management

Data management

Analytical skills

Education

Bachelor's degree

Tools

Salesforce

SharePoint

Job description

Where Specialty Channel Expertise Meets Operational Impact.

Work shouldn't just be something we do; it should have a purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.

Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.

Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.

Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.

Our Values: Excellence, People, Growth

The opportunity

The Operations Manager, Specialty Solutions sits within our Two Labs team. The Operations Manager supports the client in the specialty channel partner selection process, provides patient journey recommendations and understands the standard levels of services (core and enhanced) offered by specialty pharmacies, specialty distributors, data aggregators and other alternative vendors. Knowledge in other key areas such as GPOs, 340B, Cell & Gene therapies, etc. and how they relate to the specialty channel is highly valued. This role supports the client with vendor management following the launch of their product(s) to provide oversight of specialty vendor management- data and analytics, KPIs, business reviews, contracts, etc.

The Operations Manager, Specialty Solutions, guides our clients through the evaluation, selection, implementation and post-launch lifecycle with success.

How will you make an impact at Envision Pharma Group?

Role responsibilities

• Develops and maintains strong client relationships; serves as internal SME for Specialty Trade partners
• Demonstrates solid project management skills and tools
• Proactively researches and resolves client/internal issues, escalating as needed
• Coordinates with internal SMEs and stakeholders
• Defines client specialty channel requirements and recommends core/enhanced services
• Leads partner selection: creates RFI/RFPs, performs analysis and financial forecasts, secures CDAs
• Designs specialty pharmacy programs and patient journeys with clients
• Reviews and creates business rules and contract templates as needed
• Leads data mapping and reviews data elements with partners and aggregators
• Coordinates and hosts strategic planning meetings and site visits
• Manages project plans, timelines, deliverables, and change control for channel partner scope
• Coordinates implementation with clients, vendors, and internal teams
• Participates in partner meetings, summits, and ongoing client engagement
• Supports clients with data management, KPI monitoring, dashboards, and materials for business reviews
• Identifies and resolves partner issues; escalates risks and recommends best practices
• Delivers actionable analytics and insights in collaboration with internal teams
• Maintains records in client relationship management software (Salesforce), and shared file management in content management system (SharePoint).
• Performs other duties and projects as necessary

Do you have what we are looking for?

Skills & expertise

• Bachelor's degree from four-year college or university, or an equivalent combination of education and work experience demonstrating capacity to perform the required work
• Minimum 5 years of distribution, implementation or industry related experience
• Previous launch experience in multiple disease state areas is a plus
  
• Knowledge and training in the oversight of specialty pharmacy programs
• Must possess ability to manage several projects concurrently with ease and professionalism
• Ability to travel up to 25% of the time

The provided salary range reflects the potential base salary for this role in the United States,considering factors such as your professional and academic experience, training, and role responsibilities. In addition to a competitive base salary, we offer an attractive total compensation benefits package designed to reward and support our people.

#TogetherWeDiscover

Do you have the experience we are looking for? If so, explore your place at Envision today!