Operations Manager - South

TN United Kingdom; Scotland; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead the delivery of strategic business plans aimed at improving market penetration. This role involves managing client relationships, ensuring contract compliance, and overseeing resource management. The ideal candidate will have a strong background in construction contracts management, a solid understanding of health and safety legislation, and the ability to motivate a team effectively. With a focus on growth and profitability, this position offers a unique opportunity to make a significant impact within a collaborative environment that values innovation and responsiveness.

Benefits

Group Income Protection

Private Medical

Pension Scheme

Access to Online Rewards Platform

Qualifications

• Experience in contracts management within construction.
• Understanding of highways drainage and specifications.

Responsibilities

• Lead delivery of the Business Plan and Strategy.
• Ensure contract compliance with SHEQ documentation.
• Oversee performance and development of managers and supervisors.

Skills

Contracts Management

Health & Safety Legislation

Business Strategy Understanding

Client Relationship Management

Resource Management

Education

Degree in Construction or Project Management

Site Management Safety Training Scheme (SMSTS)

Job description

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Job Title: Operations Manager

Lead delivery of the Business Plan and Strategy that supports Carnell's objectives to improve market penetration in the South, including:

1. Identify and secure a forward works programme with new clients
2. Grow the business with new clients
3. Improve profitability

You will work collaboratively with clients, supporting their needs, and will have access to Carnell Asset Management Tools, Subject Matter Experts, and specialist supply chain. You will provide a monthly report to the Operations Director outlining current workload, issues, client needs, and potential work-winning opportunities.

Key Responsibilities and Accountabilities

Client Relationships

• Ensure all works are carried out to contract specifications
• Maintain good relationships with clients
• Ensure a steady flow of work to maintain site resource levels
• Ensure contract compliance with SHEQ documentation

Resource Management

• Ensure sufficient resources for all contracts
• Use company plant and vehicles efficiently
• Monitor and authorize working hours exceedances
• Assist with issuing and receiving contract-related paperwork
• Liaise with SHEQ department on training requirements
• Manage and operate a Carnell Scotland office

People

• Oversee performance and development of Contract Managers, Supervisors, and Foremen
• Organize pre-start briefings and toolbox talks, and complete related paperwork
• Coordinate employee training in required skills
• Conduct annual appraisals for managers and supervisors

Qualifications/Experience

• Experience in contracts management within construction
• Understanding of highways drainage and specifications (CS 551, CD 535, ADMM, MCHW, DMRB)
• Knowledge of health & safety legislation
• Understanding of business strategy
• UK Driving License
• Benefits include Group Income Protection, Private Medical, Pension Scheme, and access to an online rewards platform

Other

• Perform other activities/projects relevant to the Operations Manager role
• Handle sensitive information with discretion and confidentiality

Personal Attributes

• Professional, responsible, reliable, self-motivated
• Align with company values: Passionate, Responsive, Innovative, Trustworthy, Respectful
• Knowledge of construction industry, high-speed roads, and relevant health & safety legislation
• Understanding of DMRB standards and Construction (Design and Management) Regulations 2015
• Effective motivator for leading a Southern office

Education and Qualifications

• Degree or equivalent (HND/HNC) in construction or project management
• Site Management Safety Training Scheme (SMSTS)