Operations Manager & Responsible Individual

ZipRecruiter; Widnes; On-site; GBP 80,000 - 87,000; Full time

Job description

Job Description

Job Title: Operations Manager & Responsible Individual

Location: My3 Ltd, Suite 2, Foundry House, Waterside Lane, Widnes WA8 8UD

Salary: £80-£87K (Negotiable subject to experience)

Job Type: Full-time, Permanent

About Us:

My3 Ltd is a well-established and dedicated organisation committed to provide high-quality specialist services to Children and people with Autism, ADHD and SEMH. Our mission is to create a safe, nurturing, and structured environment where every child can thrive. We are seeking a highly experienced and motivated Operations Manager & Responsible Individual to oversee the strategic and operational management of our services across St Helens, Wigan and Ormskirk in accordance with Ofsted regulations and best practices.

Role Summary:

As part of our Growth Plan, an exciting opportunity has arisen for an experienced Operations Manager & Responsible Individual, who will be responsible for ensuring the highest standards of care, safeguarding, and compliance within our children's homes. You will oversee the operational performance, staff management, and financial sustainability while acting as the Responsible Individual (RI) under Ofsted regulations. You will lead the homes to achieve and maintain a "Good/Outstanding" Ofsted rating by driving continuous improvement and ensuring regulatory compliance. The suitable candidate would need to have at least 2 years’ experience as an operations Manager.

Key Responsibilities:

• Regulatory Compliance: Ensure full compliance with Ofsted regulations, the Children's Homes (England) Regulations 2015, and the Quality Standards.
• Leadership & Management: Provide strong leadership to the Registered Managers and care teams, fostering a culture of excellence, accountability, and continuous improvement. Line manage, develop and mentor Registered Managers and conduct supervisions and appraisals.
• Safeguarding & Wellbeing: Promote and uphold the highest safeguarding standards, ensuring the safety and welfare of all children and people in care.
• Operational Oversight: Oversee the day-to-day operations of the home(s), ensuring high-quality service delivery in line with policies and procedures. Support in the writing, implementation and reviewing of company policies and procedures. Provide Senior Management Team support out of hours as needed.
• Staff Development: Recruit, train, and develop staff to maintain a high-performing team with a child-centred approach. Coach, support and champion the Registered Home Managers to develop and enhance individual homes and team performance, focusing on improving care practice, safeguarding outcomes, and care staff competency.
• Financial & Business Management: Manage budgets effectively, ensuring financial sustainability and growth while maintaining high-quality care provision. Ensure that all Children’s homes meet/exceed commercial expectations in terms of occupancy/revenue.
• Stakeholder Engagement: Build and maintain strong relationships with external agencies, local authorities, and regulatory bodies.
• Monitoring & Reporting: Conduct regular audits, reviews, and reports to ensure performance and compliance standards are met.

Essential Criteria:

• Proven experience in a senior leadership role within a children’s residential care setting.
• Must meet Ofsted's Responsible Individual (RI) requirements and have a strong understanding of relevant legislation, including the Children’s Homes Regulations 2015 and Quality Standards.
• Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent).
• Strong knowledge of safeguarding procedures and child protection protocols.
• Experience in leading and supporting Registered Managers and care teams.
• Ability to manage budgets, business operations, and regulatory requirements effectively.
• Excellent communication, leadership, and interpersonal skills.
• A commitment to achieve high standards and driving positive outcomes for children and people.
• Full UK Driving License.

Desirable Criteria:

• Previous experience working as a Responsible Individual within an Ofsted-regulated setting.
• Experience in business development and service growth within the social care sector.

Benefits:

• Annual leave of 30 days, plus 1 day for birthday and all England/Wales Bank holidays.
• Ongoing training and professional development opportunities.
• Supportive and inclusive working environment.
• Opportunity to make a real difference in the lives of vulnerable children and people.
• Medicash scheme.
• Employee discount.
• Gym membership.
• On-site parking.
• Referral scheme.

How to Apply:

If you are a passionate and experienced leader looking for an opportunity to drive positive change in children's residential care, we want to hear from you! Please submit your CV and a cover letter detailing your suitability for the role to [e-mail]

Work Location: In person

Application deadline: 31/03/2025

Reference ID: My3OMRI