Operations Manager - Register your Interest

DPD UK; Norwich; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Bonus scheme

Company car or cash allowance

Holiday trading

Enhanced maternity/paternity

Job summary

DPD UK is seeking a senior Depot Operations Manager to lead the day-to-day running of the depot, drive service excellence, and deliver against cost, health & safety, security and productivity targets.

You will recruit, develop and motivate staff, manage P&L, and introduce innovative ways of working while maintaining compliance and upholding DPD values. The role may require covering multiple shifts and weekend work, and a full UK driving licence is essential.

Qualifications

• Experience in logistics, warehouse or distribution industries.
• Ability to run a fast-paced operation and manage high-performing teams.
• Experience of monitoring performance and analysing data to drive improvements.
• Outstanding communication skills to influence strategy.
• Demonstrate DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring, Accountability.
• Depot operations require covering any 5 shifts, including weekends.
• A full UK driving licence is essential.

Responsibilities

• Oversee smooth operation of the depot to achieve service targets.
• Recruit, develop and retain staff while ensuring compliance and employee relations processes.
• Manage P&L through planning and reporting and drive cost efficiency.
• Improve support to operations and implement innovative ways of working.

Skills

Logistics experience

People management

Performance analytics

Communication skills

DPD values

Shift flexibility

UK driving licence

Job description

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

In this role you will be a crucial member of the management team who oversees the smooth running of our operation, helping your Depot to achieve outstanding service to our customers but also achieve challenging objectives around Cost, Health & Safety, Security, Productivity and Transport.

Additionally you’ll also have accountability for;

• Recruitment, development and retention of staff, ensuring all compliance and all Employee Relations processes are being followed
• Managing P&L through effective planning and reporting.
• Improving the overall support to the Operation whilst concentrating on new and innovative ways of working.

Qualifications

What we’re looking for;

• You will have extensive experience in logistics, warehouse or distribution industries.
• You will have the ability to run a fast paced operation, managing and motivating high performing operational teams.
• Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
• Outstanding communication skills with the ability to influence strategy.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
• Our depots operate 365 days a year, therefore you will be required to cover any 5 shifts, which could include some weekend working.
• A full UK driving licence is essential.

Additional Information

About our benefits:

Alongside a competitive salary plus a bonus scheme based on company and personal performance and a company car or generous cash allowance we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.