Operations Manager - Rapidly growing QSR

COREcruitment; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An exciting opportunity awaits a dynamic Operations Manager at a fast-growing QSR brand in West London. This role is perfect for a hands-on leader who thrives on building high-performing teams and driving operational success. You'll be entrusted with running your area like your own business, ensuring top-notch service, food quality, and compliance. With a strong focus on people, you'll foster a culture where teams want to grow and succeed. Join a brand that values its employees and offers a competitive salary, bonus structure, and fantastic perks. If you're ready to make an impact and be part of something special, this is the role for you.

Benefits

Competitive salary

Bonus structure

Career progression opportunities

People-first culture

Qualifications

• Experience in multi-site management, ideally in QSR or fast-paced hospitality.
• Strong leadership skills with a focus on people development.

Responsibilities

• Lead and inspire General Managers to deliver operational excellence.
• Drive commercial performance and manage budgets effectively.
• Recruit and develop strong teams while ensuring brand standards.

Skills

Multi-site management

Leadership

Commercial acumen

Problem-solving

Team building

Job description

Big growth plans | People-first culture | Real progression

Are you a hands-on leader who loves building high-performing teams and running slick operations? Fancy joining a brand that’s growing fast, doing things properly, and putting people at the heart of it all?

We’re working with a well-known, fast-moving QSR brand that’s on the lookout for an operations Manager to take charge of a key West London patch.This isn’t just about keeping things ticking over – they want someone who’s ready to roll up their sleeves, drive performance, and be part of something exciting.

Why this role?

• Join a brand that’s genuinely going places, with smart leadership and serious backing
• Culture matters here – they care about people, from crew to customer
• You’ll have the freedom to lead, make decisions, and grow with the business
• Competitive salary, bonus structure, and some brilliant perks

What you’ll be doing:

This is a big, rewarding role with plenty of variety.As Operations Manager, you'll be trusted to run your patch like it's your own business.

• Lead, coach and inspire a group of General Managers and their teams to deliver consistently brilliant service and operational excellence
• Drive commercial performance across your area – you'll own your P&L, manage budgets, and find smart ways to improve margins without cutting corners
• Champion brand standards and ensure every site is delivering top-notch customer experience, food quality, and compliance
• Recruit, retain and develop amazing people – building strong teams, spotting potential, and creating a culture where people want to stay and grow
• Support new store openings, working closely with the central team to roll out new locations smoothly and successfully
• Own your patch – regularly visit your sites, build strong relationships with your teams, and be a visible, trusted leader
• Use data and insight to identify opportunities and fix issues fast – from performance dips to staffing challenges
• Be a key link between stores and the senior leadership team – feeding back on what’s working, what’s not, and where the next opportunities lie

What they’re looking for:

• Solid multi-site management experience, ideally in QSR, food-to-go or fast-paced hospitality
• A strong, people-first leader – someone who can bring the best out of a team and build a great culture
• Commercially sharp – you know your way around a P&L and understand what drives performance
• Calm under pressure, adaptable, and solutions-led – you don’t wait for someone else to fix things
• Based in or around West London and happy to be on the ground with your teams regularly