Operations Manager, Quick Service Restaurant (QSR)

Lord Search & Selection; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A growth-focused food & beverage group in Birmingham is seeking an Operations Manager to lead new store openings across the UK. You will have full P&L accountability and play a vital role in building high-performing teams and ensuring smooth operations. The ideal candidate will have a background in multi-site operations within the QSR sector, excellent financial and analytical skills, and a passion for service and team development.

Qualifications

• Experience in a multi-site operations role in the QSR sector.
• Strong commercial and analytical skills.
• Ability to motivate and develop a team.

Responsibilities

• Oversee new store openings across the UK.
• Manage P&L and ensure operational excellence.
• Lead recruitment and develop a supportive culture.

Skills

Multi-site operations management

Financial acumen

People development

Customer experience focus

Job description

Overview

We’re working with a high-growth, PE-backed food & beverage group that’s redefining what great QSR looks like. With revenues growing year on year and big plans for expansion, this is a business built on passion, pace and opportunity. They’re growing fast, opening new sites across the UK and looking for talented people who want to grow with them.

The Role

This newly created role is a standout opportunity for a driven, hands-on operator who wants to grow with an ambitious brand. As Operations Manager, you’ll take ownership of new store openings across the UK from identifying the right sites to building high-performing teams and ensuring smooth, profitable launches.

You’ll have full P&L accountability and a real input into how the stores run day-to-day, working closely with restaurant leaders to deliver operational excellence and consistently great guest experiences. You’ll be a key player in scaling the brand, leading recruitment, developing talent, and creating a culture that’s fast-paced, supportive and success-driven.

If you love the buzz of QSR, take pride in high standards and enjoy seeing your ideas come to life across multiple sites, this is a role where you’ll make a visible impact.

The Person

You’ll already be thriving in a multi-site operations role within the QSR sector and looking for your next challenge. Commercially sharp and results-focused, you’ll combine strong financial and analytical skills with an understanding of what makes a great customer experience. You’ll be an inspirational leader who knows how to build, motivate and develop people, with a genuine passion for food, service and growth. Above all, you’re ambitious, not just for your stores, but for your own career. This is an opportunity to help shape the future of a fast-moving, rapidly growing PE-backed group where talent is recognised and progression is real.

How to Apply

If you’re ready to take on a career-defining challenge in a business that rewards pace, performance and potential, apply now. Please attach your CV in Word format, quoting reference 10153, and include your current remuneration details.