Operations Manager - Nottingham Racecourse

Compass Group UK & Ireland; Nottingham; On-site; GBP 32,000; Full time

Job summary

Join a dynamic hospitality organisation as an Operations Manager at Nottingham Racecourse. Oversee daily operations ensuring excellent guest service while managing a dedicated team. This role offers a competitive salary, comprehensive benefits, and opportunities for professional development and career growth within a leading catering company.

Benefits

Medicash - Healthcare benefits

Meals on duty

Pension scheme

Employee Assistance Programme

23 days + BH's

Ongoing training & development

Financial wellbeing programme

Holiday purchase scheme

Qualifications

• Experience in hotel management or related field is essential.
• Exceptional leadership and communication skills.
• Strong problem-solving abilities required.

Responsibilities

• Oversee daily venue operations and ensure excellence in guest service.
• Manage and mentor a dedicated team of hospitality professionals.
• Develop strategies to enhance guest experiences.

Skills

Leadership

Communication

Problem-solving

Education

Proven experience in hotel management or related field

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Introduction

Operations Manager - Nottingham Racecourse

• £32,000 per annum
• 5 days per week

Jockey Club Catering was formed in 2009 to provide outstanding catering and hospitality at all of The Jockey Club's racecourses nationwide. With a portfolio of 15 racecourses, Jockey Club Catering delivers exceptional race day experiences over 333 race days a year through great people and amazing customer service.

What you'll be doing:

• Oversee daily venue operations, ensuring excellence in guest service
• Manage and mentor a dedicated team of hospitality professionals
• Optimise efficiency and maintain high standards of cleanliness and maintenance
• Develop and implement strategies to enhance guest experiences
• Foster a culture of teamwork, accountability, and continuous improvement

About you:

• Proven experience in hotel management or related field
• Exceptional leadership and communication skills
• Strong problem-solving abilities
• In-depth knowledge of hospitality industry trends

Benefits:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for babies 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Why Choose Us?

• Be part of an innovative and thriving hospitality organisation
• Collaborate with a talented and motivated team
• Shape the future of guest satisfaction in a world-class facility

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero and are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.