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Operations Manager - Nottingham Racecourse

Compass Group

Leicester

On-site

GBP 32,000

Full time

30+ days ago

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Job summary

An established industry player in hospitality is seeking an Operations Manager to lead their team at a prestigious racecourse. This exciting role involves overseeing daily operations, ensuring exceptional guest experiences, and fostering a culture of teamwork and continuous improvement. The ideal candidate will possess proven leadership skills and in-depth knowledge of the hospitality industry. Join a dynamic team that values diversity and inclusion, where your contributions will make a lasting impact on unforgettable guest experiences and operational excellence.

Benefits

Healthcare benefits
Free annual healthcare check
Entertainment discounts
Health & Wellbeing discounts
Travel discounts
Shopping discounts
Meals on duty
Pension scheme
Employee Assistance Programme
Additional leave for birthday

Qualifications

  • Proven experience in hotel management or related field.
  • Exceptional leadership and communication skills required.

Responsibilities

  • Oversee daily venue operations, ensuring excellence in guest service.
  • Manage and mentor a dedicated team of hospitality professionals.
  • Develop and implement strategies to enhance guest experiences.

Skills

Leadership
Communication Skills
Problem-Solving
Hospitality Industry Knowledge

Education

Experience in Hotel Management

Job description

Operations Manager - Nottingham Racecourse

Salary: £32,000 per annum
Schedule: 5 out of 7 days per week
Benefits:

  1. Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  2. Aviva Digicare – Free annual healthcare check
  3. Exclusive Benefits & Wellbeing site (Perks at Work)
  4. Entertainment discounts – up to 55% off cinema tickets
  5. Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
  6. Travel discounts – Discounts with holiday companies such as TUI and Expedia
  7. Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
  8. Meals on duty
  9. Vodafone discounts
  10. Pension scheme and Life Assurance
  11. Employee Assistance Programme
  12. 23 days + BH’s and additional day off for your birthday
  13. 2 days additional leave, following return from Maternity leave during first year back
  14. Competitive and supportive family benefits
  15. Day off for babies 1st birthday
  16. Holiday purchase scheme
  17. On-going training & development and career pathways
  18. Professional subscriptions paid
  19. Financial wellbeing programme and preferred rates on salary finance products

Jockey Club Catering was formed in 2009 to provide outstanding catering and hospitality at all of The Jockey Club’s racecourses nationwide. With a portfolio of 15 racecourses, Jockey Club Catering delivers exceptional race day experiences over 333 race days a year through great people and amazing customer service.

What you'll be doing:
Join our team as Operations Manager! Are you a passionate leader with a flair for creating unforgettable guest experiences? We're looking for an exceptional Hospitality Operations Manager to join our dynamic team!

Responsibilities:

  1. Oversee daily venue operations, ensuring excellence in guest service
  2. Manage and mentor a dedicated team of hospitality professionals
  3. Optimise efficiency and maintain high standards of cleanliness and maintenance
  4. Develop and implement strategies to enhance guest experiences
  5. Foster a culture of teamwork, accountability, and continuous improvement

About you:

  1. Proven experience in hotel management or related field
  2. Exceptional leadership and communication skills
  3. Strong problem-solving abilities
  4. In-depth knowledge of hospitality industry trends

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

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