Operations Manager - Nottingham Racecourse

Compass Group; East Midlands; On-site; GBP 32,000; Full time

Job summary

Join a leading hospitality organization as an Operations Manager at Nottingham Racecourse. Oversee venue operations, lead a passionate team, and enhance guest experiences. Enjoy competitive benefits, including healthcare, generous leave policies, and opportunities for professional development in a dynamic environment.

Benefits

Medicash – Healthcare benefits

Aviva Digicare – Free annual healthcare check

Pension scheme and Life Assurance

Employee Assistance Programme

23 days + Bank Holidays

Holiday purchase scheme

Ongoing training & development

Professional subscriptions paid

Qualifications

• Proven experience in hotel management or related field.
• Exceptional leadership and communication skills.
• Strong problem-solving abilities and hospitality industry knowledge.

Responsibilities

• Oversee daily venue operations ensuring excellence in guest service.
• Manage and mentor a team of hospitality professionals.
• Develop strategies to enhance guest experiences.

Skills

Leadership

Communication

Problem Solving

Job description

Operations Manager - Nottingham Racecourse

Operations Manager - Nottingham Racecourse
£32,000 per annum
5 days per week

Jockey Club Catering was formed in 2009 to provide outstanding catering and hospitality at all of The Jockey Club’s racecourses nationwide. With a portfolio of 15 racecourses, Jockey Club Catering delivers exceptional race day experiences over 333 race days a year through great people and amazing customer service.

What you'll be doing:

1. Oversee daily venue operations, ensuring excellence in guest service
2. Manage and mentor a dedicated team of hospitality professionals
3. Optimize efficiency and maintain high standards of cleanliness and maintenance
4. Develop and implement strategies to enhance guest experiences
5. Foster a culture of teamwork, accountability, and continuous improvement

About you:

• Proven experience in hotel management or related field
• Exceptional leadership and communication skills
• Strong problem-solving abilities
• In-depth knowledge of hospitality industry trends

Benefits:

• Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare – Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + Bank Holidays and additional day off for your birthday
• 2 days additional leave, following return from maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Why Choose Us?

Be part of an innovative and thriving hospitality organisation. Collaborate with a talented and motivated team. Shape the future of guest satisfaction in a world-class facility.

Levy UK & Ireland is part of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

We are committed to sustainability, wellbeing, diversity, and inclusion. We aim to be Net Zero and are official partners of the British Paralympic Association, paying all team members at least the Real Living Wage or London Living Wage.