Operations Manager - Melbourne

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

The Role :

You will be responsible for the Operations Management at assigned Client sites. The position requires balancing exceptional customer service delivery with effective building operations management to create an optimal workplace environment for Client employees and visitors.

Responsibilities include but are not limited to :

• Build relationships with key client representatives
• Pro-actively develop and manage client stakeholders ensuring that the expected service levels are achieved
• Ensure compliance with all OH&S, Environment, and Risk Management Policies and Procedures
• Contribute to the development and fulfilment of the asset plan and strategic direction
• Manage legislative and contractual obligations in accordance with JLL and client contract agreement and policies
• Assist and enable delivery towards achieving and maintaining client’s sustainability aspirations
• Assist in planning, management, and reporting of Capex and Opex budgets and delivery associated programs.

What you will bring :

• Proven experience in Operations Management in a corporate environment
• Dedicated to delivering outstanding customer service and enjoys building client relationships
• Hands-on approach to problem-solving with the capability to juggle multiple ongoing tasks
• Ability to work autonomously and as part of a fast-paced team
• Tertiary qualifications in Facilities Management or related discipline are also highly regarded
• Familiarity with computerised maintenance management systems and have highly developed negotiation, influencing, and communication skills
• Demonstrated capability to take initiative and leadership amongst a group and drive change

Location :

On-site – Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!