Operations Manager- Maintenance

Mainstay Recruitment Solutions Ltd; Hopton; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading facilities management provider in the United Kingdom is seeking an experienced Operations Manager. You will oversee maintenance services, ensuring compliance with safety standards, manage subcontractor performance, and lead on-site teams to achieve operational excellence. The ideal candidate has an engineering background and strong leadership skills. A competitive salary package including benefits like pension contributions and medical cover is offered.

Benefits

6% matched pension contribution

25 days annual leave

Private medical cover

Life assurance (2x salary)

Qualifications

• Proven experience in managing hard services within facilities management.
• Strong working knowledge of property maintenance and compliance practices.
• Proactive, solution-focused attitude with strong leadership skills.

Responsibilities

• Deliver maintenance services in compliance with legislation and safety standards.
• Oversee subcontractor performance and adherence to quality expectations.
• Lead and coach on-site teams to achieve operational excellence.

Skills

Team leadership

Communication skills

Health & Safety compliance

Technical guidance

Education

HNC or equivalent in relevant engineering

Management-level Health & Safety qualification

Tools

Excel

Word

Job description

Overview

Job Role: Operations Manager- Maintenance
Location: MOD Stafford (on-site role)
Type: Full-Time, Permanent
Salary: Up to £45,000

About the Role

Mainstay Recruitment is proud to be partnering with a leading facilities management provider to recruit an experienced and proactive Operations Manager. This is a fantastic opportunity to lead the effective, safe, and compliant delivery of maintenance and response works across key Ministry of Defence (MoD) sites.

As Operations Manager, you'll take ownership of day-to-day site operations, overseeing maintenance service delivery to meet both statutory legislation and MoD requirements. Ensuring compliance with Health, Safety, and Environmental standards, you'll monitor supply chain performance, manage risk assessments and method statements, and uphold high-quality, cost-effective outcomes.

You'll act as a key liaison for customers, collaborating with the Defence Infrastructure Organisation (DIO) and end-users, resolving issues, and developing new work requirements. With responsibility for technical compliance—including Asbestos and Legionella management—you'll work closely with Mobile Authorised Persons to maintain robust site safety, particularly in high-risk areas such as confined spaces and working at height.

Responsibilities

• Deliver maintenance services in full compliance with legislation and safety standards
• Oversee subcontractor performance and adherence to quality, cost, and safety expectations
• Maintain accurate progress records in the CAFM system
• Lead and coach on-site teams to achieve operational excellence and a strong safety culture
• Act as a central point of contact for customer issues and complaints
• Provide technical guidance to helpdesk teams
• Support commercial decisions to ensure value for money and profitable delivery
• Communicate effectively with internal and external stakeholders

About You

To be successful in this role, you will bring:

• An HNC or equivalent in Building, Civil, Electrical, or Mechanical Engineering (or equivalent experience)
• A management-level Health & Safety qualification (e.g., SMSTS)
• Proven experience in managing hard services within facilities management
• Strong working knowledge of property maintenance and compliance practices
• Excellent IT skills, particularly in Excel and Word
• A proactive, solution-focused attitude with strong leadership and interpersonal skills

What else is on Offer

• 6% matched pension contribution
• 25 days annual leave
• Private medical cover (single)
• Life assurance (2x salary)

If you would like more information on this role please contact Will at Mainstay Recruitment at our Walsall office or apply via the link in this advert