Operations Manager - Luxury Brand

Knightsbridge Recruitment; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading contemporary fine jewellery brand seeks a proactive Studio/Operations Manager to ensure efficient studio and office operations. This role includes overseeing operational management, HR support, and IT coordination. The successful candidate will have a strong organisational background and exceptional communication skills, playing a pivotal role in this exciting luxury brand.

Qualifications

• 2+ years' experience managing a studio/office environment.
• Highly organised and people-oriented.
• Strong tech proficiency with excellent communication skills.

Responsibilities

• Oversee daily studio operations and supplier management.
• Provide admin support to the CEO and coordinate recruitment.
• Manage IT providers and internal troubleshooting.

Skills

Organisation

Communication

Problem Solving

Multitasking

IT Proficiency

Job description

A very well-established contemporary fine jewellery luxury brand is looking for an experienced Studio/Operations Manager. Reporting to the CEO, this is an exciting opportunity to play a crucial role in ensuring the smooth and efficient operation of the studio and office.

This role requires proactivity and a keen attention to detail. It involves managing studio operations, supporting staff, and maintaining a productive and organised work environment.

In addition to managing office administration, this role encompasses recruitment, HR admin and compliance, IT, facilities management, as well as admin support to the CEO.

Their core values are:

• Passionate & Meticulous – We bring energy, enthusiasm, and attention to detail in everything we do. Trustworthy & Thoughtful – We act with integrity, kindness, and respect, fostering strong relationships. Adaptable & Solution-Oriented – We embrace change, collaborate, and find creative solutions.

Key Responsibilities:

• Operations& Facilities Management: Oversee daily operations, manage suppliers and budgets, maintain equipment, and ensure workspace efficiency and compliance. Admin Support: Provide administrative assistance to the CEO and other departments (e.g. events, contracts, documentation). HR Support: Assist with recruitment coordination, onboarding/offboarding, HR documentation, and internal events. IT Coordination: Liaise with IT providers, manage equipment and systems, and support internal troubleshooting.

The Candidate:

• 2+ years' experience in managing a studio/office environment. Highly organised, people-oriented, and solutions-driven. Strong tech proficiency and excellent communication skills. Discreet, professional, and capable of multitasking effectively.

This is a rare opportunity to be the lynch pin for the office of this exceptional brand, to ensure the operations of the studio/office run smoothly and to be an integral part of this very exciting and successful business