Operations Manager (Internal only)

Royal Devon; Exeter; Hybrid; GBP 49,000 - 57,000; Full time

Benefits offered by this job

NHS Pension

Blue Light Card

Cycle to work scheme

Salary sacrifice nursery onsite at Exe

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking an experienced Operations Support Manager to lead operational delivery within Acute Medicine and the Medicine Rota team in Exeter. The role includes rostering around 150 doctors, managing GIM on call and POD rotas, and deputising for the Operations Manager.

Working pattern is Monday–Friday, 37.5 hours per week. The position is a fixed-term contract from 15/03/2027 to 14/03/2028, with NHS pension, staff discounts, and developmental

Qualifications

• Experience in NHS administration and service delivery.
• Ability to lead multi-disciplinary teams and rostering.
• Strong stakehold er engagement with clinicians, commissioners and partner organisations.

Responsibilities

• Provide effective day-to-day operational management of your specified service(s).
• Lead and support service plans, projects, and change initiatives.
• Manage business activities in line with Trust policies and allocated resources.
• Drive continuous improvement and innovation in service delivery.
• Meet performance targets for quality, volume, and cost.

Job description

Are you an experienced operational leader looking to make a real difference in healthcare? We are seeking a dynamic and motivated Operations Support Manager to join our Acute Medicine Management Team. In this pivotal role, you will provide essential managerial support and leadership, ensuring the delivery of high-quality, efficient, and patient-focused care.

In addition to supporting Acute Medicine the post holder will have management responsibility for the medicine rota team. This team is responsible for the day to day management and rostering of around 150 doctors. The team also manage the GIM on call and POD rotas

About the Role

More detail about the role

Key Responsibilities

• Provide effective day-to-day operational management of your specified service(s)
• Lead and support service plans, projects, and change initiatives
• Manage business activities in line with Trust policies and allocated resources
• Drive continuous improvement and innovation in service delivery
• Meet performance targets for quality, volume, and cost
• Act as a budget signatory for pay and non-pay budgets, including capital procurement
• Deputise for the Operations Manager as required
• Build strong working relationships with internal and external stakeholders, including clinicians, commissioners, and partner organisations
• Management responsibility for the Medicine Rota team. This team is responsible for the day to day management and rostering of around 150 doctors . They also manage the GIM on call and POD rotas

Working Pattern:Monday - Friday 37.5 hours per week.

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

This is a fixed term contract from 15/03/2027 until 14/03/2028. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do,

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

• Salary Band 7: £49,387 - £56,515 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-570-14671
• Contract Type Fixed Term
• Closing Date 18 November, 2026
• Job Category Administration