Operations Manager Hybrid London (3 Days per week in office)

Control Plane Limited; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative consultancy is seeking an Operations Manager to enhance operational excellence and streamline processes. This role offers the opportunity to work closely with the CEO and department heads in a dynamic environment. The ideal candidate will possess strong organisational skills, a proactive approach to problem-solving, and exceptional communication abilities. You'll play a crucial role in optimising internal operations and ensuring high standards of customer delivery. Join a passionate team focused on making a positive impact in the cloud-native and cybersecurity space, where your contributions will be valued and encouraged.

Qualifications

• Strong organisational and planning skills are essential for this role.
• Proactive problem solver with excellent communication skills required.
• Experience in project management and developing internal processes.

Responsibilities

• Collaborate with the CEO on business process management.
• Manage information flow from CEO to senior executives.
• Assist managers in overseeing projects and unblocking processes.

Skills

Organisational Skills

Project Management

Communication Skills

Problem Solving

Time Management

Education

Bachelor's Degree

Tools

Google Workspace

MS Office Suite

Project Management Software

Job description

Hybrid London (3 Days per week in office)

Job Title: Operations Manager

Report To: CEO

Job Location: London, United Kingdom (Hybrid)

Employment Status: Contract (3 months)

Salary: Competitive and Market based

Who is ControlPlane?

ControlPlane is a London headquartered consultancy specialising in cloud-native, Kubernetes, and open source solutions. Our expertise lies in helping organisations adopt and secure complex cloud infrastructures by implementing security measures that are "secure-by-design" and "secure-by-default." This engineering excellence has driven ControlPlane deeper into cybersecurity providing services like threat modelling, penetration testing, and supply chain security to ensure robust protection against cyberattacks in containerised and cloud-native environments.

We are acclaimed for our contributions to securing highly regulated industries, such as finance, healthcare, and national infrastructure. We help businesses improve their security posture through services like DevSecOps consulting, zero-trust architectures, and platform engineering. ControlPlane also focuses on advancing best practices in the Kubernetes ecosystem, offering specialised training and community engagement.

Our clients range from multinational banks to tech giants and public clouds, where we assist with both security and operational needs. In addition to consulting, we are active in the open source community, supporting projects like Flux CD and providing security tools for Kubernetes environments.

Over the coming years you’ll see us retain our focus on solving difficult problems for clients with intense security controls using pragmatic, real world solutions. Taking our extensive R&D to help organisations consume next generation and open source projects safely and securely - that might be extending our work with FINOS AI Readiness or the overhaul of open source supply chain security.

What We’re Looking For in an Operations Manager

We are looking for a motivated and ambitious Operations Manager to work in tandem with our CEO. You will be closely aligned with the Heads of Department and will gain exposure across the business by partnering with the ControlPlane team to drive operational excellence, enabling leadership to obsess on quality delivery for our clients.

You will perform a mix of operational management, project management, and outsourced vendor oversight.

This is a unique job role within a successful start-up company where you will have the chance to make a positive impact, learn, grow and work with great colleagues who consistently challenge the status quo.

This position is based in our Shoreditch, London office and requires in-person collaboration. While regular office attendance is necessary, there is some flexibility for remote work as determined by the CEO.

Roles, Responsibilities and Requirements of Our Operations Manager

• Collaborate with the CEO on business process management and the reduction of processes to enhance organisational clarity
• Maintain the same high standard of customer delivery in our internal operations by optimising communication and collaboration
• Analyse current systems and processes that we have used to scale, and advise on what we need to scale to the next level
• Alleviate procedural responsibilities from the leadership team, and maximise the time utilisation of high-impact individuals across the organisation
• Assist managers in overseeing projects by unblocking processes and identifying inconsistencies
• Manage information flow from CEO to senior executives in a timely and accurate manner
• Promote and exhibit team spirit and company culture

Our Operations Manager Will Have These Preferred or Specific Skills:

• Strong organisational, planning, multi-tasking and time management skills
• Enthusiasm, consummate professionalism, and excellent attention to detail
• A proactive problem solver with exceptional communication skills – excellent English language skills at a native or fluent level
• A focused team player with a “can do” attitude and excellent attention to detail
• Experience analysing general technical documentation, developing internal processes, and cataloguing information
• Familiarity with project management tools and software
• Pride in technology use - early adoption of new technologies, excellent grasp of Google Workspace (G Suite) applications, MS Office Suite and other office productivity tools, and aptitude for learning new software and systems
• Ability to act with total discretion and diplomacy and show sound judgement in responding to complex circumstances

ControlPlane is a dynamic, cutting edge and passionate business for which to work. Our employees are the heart of our business, which means we care about our company culture and our employees’ wellbeing and progression.

We believe our peers are equally as important as the technology we use. We’re looking for people of the highest personal calibre, quietly confident, with a good work ethic, keenness to learn, emotional maturity and respect, who know that “we” is more than “me”, and who embrace human diversity of all kinds. As we grow you will help us to build a company culture of which we can all be proud. If you espouse these values, we want you!

NOTE FOR RECRUITMENT AGENCIES: Please do not call or email our team speculatively, we do not accept unsolicited CVs.

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