Operations Manager - Full Time - Phoenix Leisure Centre

Freedom Leisure; Wolverton; On-site; GBP 24,000 - 29,000; Full time

Job summary

Freedom Leisure is seeking an Operations Manager to enhance community engagement through leisure activities. The role requires strong leadership, industry awareness, and a commitment to staff development. With a focus on providing excellent service, you will lead a team in a rewarding environment that values health and wellbeing.

Benefits

Staff benefit scheme with discounts

Discounted Staff membership

Incremental holidays

Employee Assistance Programme

Company pension

Financial advice

Cycle-to-work scheme

Fully funded training

Qualifications

• Strong people management skills and experience in staff management.
• High awareness of industry developments and trends.
• Good computer skills including Microsoft Office applications.

Responsibilities

• Lead and manage a team to ensure high-quality service delivery.
• Identify staff training and development needs.
• Contribute to a financially viable operation.

Skills

People management

Problem solving

Organizational skills

Customer service

Communication

Time management

Flexibility

Education

Current Pool Plant Operators Certificate

NPLQ Qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are looking for a Operations Manager to join our friendly and professional team. We are looking for someone who has a good awareness of the industry, someone who is able to bring new and exciting ideas to the team. Ideally you will have good interpersonal skills, able to negotiate and persuade people, both internally and externally. Working and leading the team, you must have a team orientated approach to work. Ideally coming from a similar role, you will have experience of wet and dry facilities.

The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales - many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours a week, Monday to Sunday (Rota basis)

Requirements

• Strong people management skills
• Experience of problem solving, organizational, customer service and staff management
• An understanding of identifying staff training and development requirements and identifying development opportunities
• A high awareness of industry developments, new initiatives, trends and research
• Commercial awareness which translates into contributing to a successful and financially viable operation
• A passion for the industry demonstrated through continuous professional development
• Good computer skills and understanding including Microsoft Word, Excel, PowerPoint & Outlook
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• Excellent time management skills - able to deal with a number of priorities at once
• Good communication skills
• To be able to work flexibly with a level of autonomy and decision making confidence
• Current Pool Plant Operators Certificate (Desirable)
• NPLQ Qualification (Desirable)
  
  
  

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending
• Discounted Staff membership (including family members)
• Incremental holidays
• 24/7 / Employee Assistance Programme - 24/7 confidential, independent and professional counselling
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
• All this as well as fully funded training and career progression opportunities in a team working environment
  
  
  

Closing date: 06 June 2025

Salary: up to £28702.00 per annum