Operations Manager - Electrical

Sovereign Housing Association Limited; Basingstoke; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading housing association in Basingstoke is seeking an experienced Electrical Operations Manager. You will lead a team responsible for delivering high-quality electrical safety and compliance services. The ideal candidate should possess significant knowledge of electrical safety regulations and experience in managing teams, ensuring cost-effective and efficient operations. This role offers great benefits along with professional development opportunities.

Benefits

25 Days Holiday + Bank Holidays

Generous matched pension scheme up to 12%

Flexible working options

Wellbeing discounts, including Gym Memberships

Qualifications

• Demonstrable knowledge of programme development and performance improvement in social housing.
• Ability to plan, track, and forecast income and expenditure.
• Evident experience in values-driven behaviours to fulfil corporate strategies.

Responsibilities

• Manage the Operational Electrical team with a focus on high performance.
• Ensure oversight of systems and processes for reliable service delivery.
• Lead on operational elements of property safety compliance.

Skills

Technical knowledge of Electrical Safety

Knowledge of current electrical regulations

Experience analysing business information

Strategic thinking

Experience managing an Electrical Property team

Education

City and Guilds in Electrical Installation 2360

City and Guilds 2368 electrical installation level 3

NVQ electrical installation level 3

City and Guilds 2381 requirements for Electrical installations level 3 BS7671

City and Guilds 2391 testing

Job description

Our purpose is to provide good, affordable homes. We provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.

We're looking for an Electrical Operations Manager to join our Property Services team.

The role:

This opportunity will involve leading a team of electrical specialists to deliver a customer centric, high quality, value for money, property safety and compliance services for SNG. The delivery will be through a mixture of an inhouse workforce, sub-contractors, main contractors and may also use external consultants to assist delivery. The position will ensure that all works are undertaken in a competent and safe manner with our customers at the centre of everything we do and ensure that SNG meets its commitments, monitors its performance, and evidences its delivery relating to all its regulatory and legislative obligations.

What you'll be doing:

• Manage the Operational Electrical team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement.
• Allocate resources efficiently and effectively within the team, managing workload and priorities.
• Ensure oversight of relevant systems, processes, policies, and resources to ensure that the Operational Electrical team provide professional, reliable, and responsive services to the business.
• Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation.
• Lead on all operational elements of property safety and compliance delivery across SNG's localities both residential and non-residential portfolio, within the accountable aspects of electrical.
• Accountable for the delivery of property safety and compliance programmes and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money.
• Develop, agree, monitor and set stretch targets for key performance indicators across all operational areas.

What you'll bring:

• Technical knowledge of Electrical Safety, knowledge and understanding or current electrical regulations and related building regulations.
• Excellent demonstratable knowledge of programme development and performance improvement in a social housing environment.
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks.
• Experience analysing business information and formulate metrics that deliver permanent or consolidated progress.
• Evident experience in strategic thinking, commercial acumen and values driven behaviours to fulfil corporate plans and strategies at both a local and organisation wide level
• Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation
• City and Guilds in Electrical Installation 2360 or, City and Guilds 2368 electrical installation level 3 or, NVQ electrical installation level 3. City and Guilds 2381 requirements for Electrical installations level 3 BS7671, city and guilds 2391 testing.
• Experience of managing an Electrical Property team

Your Benefits:

We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

We offer flexible working, professional development opportunities, and a chance to be part of something meaningful. We're passionate about inclusion for all and creating a workplace where everyone can thrive.