Operations Manager - Edinburgh Milestone

Penumbra; City of Edinburgh; On-site; GBP 38,000 - 41,000; Full time

Benefits offered by this job

Dynamic work environment

Employee benefits

Career development

Awards and recognition

Wellbeing support

Job summary

Penumbra Mental Health is seeking an Operations Manager for the Milestone ARBD Service in Edinburgh. This full-time permanent role sits in the heart of our pioneering charity, overseeing a dynamic, multidisciplinary team and shaping person-centred services to empower residents.

The post carries a competitive salary and benefits, with a focus on high-quality care and regulatory compliance. You’ll lead service delivery, collaborate with health, social care, and voluntary sectors, and drive

Responsibilities

• Developing and enhancing person-centred services that empower our residents to live more independently.
• Collaborating with our incredible multidisciplinary team and our partners in health, social care, and voluntary sectors to deliver the best outcomes for our residents.
• Overcoming operational challenges with creative solutions that enhance service delivery.
• Ensuring that our work continues to be safe, effective, and fully aligned with regulatory requirements.

Job description

Operations Manager - Edinburgh Milestone

City of Edinburgh, Scotland EH1, United Kingdom • £38,324 - £41,305

Full-time Permanent Manager

Posted 22 Oct 2026

Description

Full Time – Permanent

We are Penumbra Mental Health, a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health.

We support people on their journey to better mental health, by working with each person to find their own way forward. The power of people’s lived experience enables us to deliver pioneering services which transform lives.

We have an exciting and rare opportunity Join our Milestone ARBD Service, an innovative, award-winning service that’s transforming the lives of vulnerable individuals every single day and revolutionising the way we support people with complex needs. Leading our dedicated and passionate team, you’ll be able to see the direct impact of your work and know that what you do really does make a difference.

As our Operations Manager, you’ll be at the heart of this groundbreaking service, ensuring our values of compassion, courage, curiosity and collaboration are fully embedded in everything we do. You’ll lead the charge in:

• Developing and enhancing person-centred services that empower our residents to live more independently.
• Collaborating with our incredible multidisciplinary team and our partners in health, social care, and voluntary sectors to deliver the best outcomes for our residents.
• Overcoming operational challenges with creative solutions that enhance service delivery.
• Ensuring that our work continues to be safe, effective, and fully aligned with regulatory requirements.

But most importantly—you’ll be inspiring others and shaping the future of how we support those with mental health challenges.

At Penumbra, we don’t just want you to succeed—we want you to grow and thrive. As an Operations Manager, you’ll be given access to continuous learning, formal and informal training, and plenty of opportunities to take on new challenges and develop your career. We’re committed to your professional development, so you’ll always be equipped with the tools and skills you need to excel.

What We Offer:

• A dynamic, supportive work environment where you’ll feel empowered to succeed.
• Competitive salary and a range of fantastic employee benefits.
• Ongoing career development and training opportunities.
• A chance to be part of something groundbreaking—a service that’s changing lives and winning national awards.
• A team that genuinely cares about you and your wellbeing.

Ready to Inspire and Be Inspired?

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at [e-mail].