Operations Manager – Edinburgh Milestone

Penumbra; City of Edinburgh; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Award-winning service

Wellbeing support

Job summary

Penumbra Mental Health is seeking an Operations Manager for the Milestone ARBD Service. You’ll lead a dedicated, multidisciplinary team to deliver person-centred services, ensure safety and regulatory compliance, and drive continuous improvement.

This rare opportunity offers ongoing professional development, supportive colleagues, and the chance to transform lives by empowering residents to live more independently. You will join an award-winning service that is changing lives nationwide.

Responsibilities

• Developing and enhancing person-centred services that empower residents to live more independently.
• Collaborating with a multidisciplinary team and partners in health, social care, and voluntary sectors to deliver outcomes.
• Overcoming operational challenges with creative solutions that enhance service delivery.
• Ensuring that work is safe, effective, and aligned with regulatory requirements.
• Inspiring others and shaping the future of how we support people with mental health challenges.

Job description

We are Penumbra Mental Health, a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health. We support people on their journey to better mental health, by working with each person to find their own way forward. The power of people's lived experience enables us to deliver pioneering services which transform lives. We have an exciting and rare opportunity Join our Milestone ARBD Service, an innovative, award-winning service that's transforming the lives of vulnerable individuals every single day and revolutionising the way we support people with complex needs. Leading our dedicated and passionate team, you'll be able to see the direct impact of your work and know that what you do really does make a difference. As our Operations Manager, you'll be at the heart of this groundbreaking service, ensuring our values of compassion, courage, curiosity and collaboration are fully embedded in everything we do.

You’ll lead the charge in:

• Developing and enhancing person-centred services that empower our residents to live more independently.
• Collaborating with our incredible multidisciplinary team and our partners in health, social care, and voluntary sectors to deliver the best outcomes for our residents.
• Overcoming operational challenges with creative solutions that enhance service delivery.
• Ensuring that our work continues to be safe, effective, and fully aligned with regulatory requirements.
• Inspiring others and shaping the future of how we support those with mental health challenges.

At Penumbra, we don't just want you to succeed—we want you to grow and thrive. As an Operations Manager, you'll be given access to continuous learning, formal and informal training, and plenty of opportunities to take on new challenges and develop your career. We're committed to your professional development, so you'll always be equipped with the tools and skills you need to excel.

What We Offer:

• Competitive salary and a range of fantastic employee benefits.
• Ongoing career development and training opportunities.
• A chance to be part of something groundbreaking - a service that's changing lives and winning national awards.
• A team that genuinely cares about you and your wellbeing.