Operations Manager / Contracts Manager

MMP Consultancy; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property services provider in East Sussex is seeking an experienced Contract Manager to oversee contract delivery and drive performance. The successful candidate will lead a team to ensure operational excellence and maintain client satisfaction. Strong leadership and contract management skills are required. This role offers a competitive salary and attractive benefits including annual leave and perks.

Benefits

Annual Leave: 22 days

Long Service Awards

Perkbox Membership

Volunteer Days

Qualifications

• In-depth understanding of contract management principles.
• Strong team leadership and people management skills.
• Ability to manage a busy and varied workload effectively.

Responsibilities

• Overseeing effective delivery of a key contract.
• Manage and drive contract performance to exceed expectations.
• Lead a team of Supervisors, Administrators, and Liaison Officers.

Skills

Team leadership

Contract management

Workload management

Job description

Job Opportunity - Contract Manager Location: East Sussex Salary: 50,000 plus benefits MMP Consultancy are currently seeking an experienced Contract Manager on behalf of a leading property services provider. Our client is a well-established, forward-thinking organisation with a strong track record of growth since its inception in 1986. While their aim isn't to be the largest service provider, they are committed to being the best working with some of the UK's most prominent building owners, landlords, and facilities managers to deliver strategic building repairs, planned maintenance, and improvement works across a wide range of property sectors. Benefits

• Annual Leave: 22 days, increasing with length of service (up to an additional 5 days)
• Long Service Awards: Recognition and rewards for key service milestones
• Perkbox Membership: Access to a wide range of perks including free coffees, cinema tickets, discounts, and more
• Volunteer Days: One paid day per year to support a charitable cause of your choice

Roles and Responsibilities

• The successful candidate will be responsible for overseeing the effective and efficient delivery of a key contract, ensuring both operational excellence and financial viability. You'll be the primary contact for the client and lead a team to maintain high standards of service, safety, and customer satisfaction.
• Key Responsibilities
• Manage and drive contract performance to exceed both client and business expectations
• Lead a team of Supervisors, Administrators, and Resident Liaison Officers, including responsibility for recruitment, retention, training, and development
• Build and maintain strong working relationships with client representatives and resident groups
• Monitor delivery of works to ensure compliance with agreed specifications and quality standards
• Promote a culture of health, safety, and environmental awareness throughout the team

Requirements

• Strong team leadership and people management skills
• In-depth understanding of contract management principles
• Ability to manage a busy and varied workload effectively
• Clean DBS
• Full UK Driving Licence

If you're a confident Contract Manager looking for your next opportunity in a progressive and supportive environment, we'd love to hear from you.