Operations Manager (Casual) - Across Lewes District Sites

Wave Leisure Trust; Mount Pleasant; On-site; GBP 28,000 - 35,000; Part time

Job summary

Wave Leisure Trust is seeking an Operations Manager (Casual) to oversee leisure centre operations across Lewes District. The ideal candidate will inspire their teams and ensure exceptional customer service while managing a safe environment. Essential qualifications include the National Pool Lifeguard Qualification and experience in customer service delivery.

Qualifications

• Staff supervision and leading teams to high results.
• Customer-focused service delivery environment experience.
• Ability to calculate figures for diverse applications.

Responsibilities

• Lead and motivate teams at the leisure centre.
• Ensure friendly, safe, and efficient service to customers.
• Follow financial systems for cash handling and reconciliation.

Skills

Driven and Enthusiastic

Passion for providing exceptional service

Pro-active

Team Player

Education

National Pool Lifeguard Qualification (NPLQ)

Current First Aid Certificate

Coaching qualification in one or more sports

Tools

Microsoft Office applications

Job description

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Operations Manager (Casual) - Across Lewes District Sites, Newhaven

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Client:

Wave Leisure Trust

Location:

Newhaven, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

173581124a76

Job Views:

4

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

Job Description

The Post in Context

The Wave Team has considerable experience in the management of all aspects of community leisure, such as managing leisure centres (wet and dry), operating dual use sites (for example, schools and colleges), running sport and physical activity programmes (both indoor and outdoor).

This role is central to providing a friendly, safe and efficient service to all of our customers at the leisure centre. As such it is vital that the post holder is an inspirational role model at all times, leading and motivating their teams as they strive to deliver excellence in all areas of operating a busy centre.

Person Specification

• Driven and Enthusiastic
• Passion for providing exceptional service
• Pro-active
• Team Player

Experience (Essential)

• Staff supervision, leading teams to deliver high results and respond to changing priorities.
• Previous experience of work in a customer focussed service delivery environment.
• Cash handling/reconciliation and experience of following financial systems.
• Able to calculate figures for a wide range of applications

Qualifications (Essential)

• To hold or to be able to obtain a National Pool Lifeguard Qualification (NPLQ)

Qualifications (Desirable)

• Current First Aid Certificate
• Coaching qualification in one or more sports
• Strong interpersonal skills to adapt communications and approach to suit different circumstances
• Good organisational skills
• Experience of recruiting, training and developing staff.
• Familiarity with Microsoft Office applications.

Other:

• To be flexible to the changing demands of the business
• To be able to follow Wave Active Limited Policies and Procedures.