Operations Manager (Casual) - Across Lewes District Sites

TN United Kingdom; Lewes; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Operations Manager to oversee community leisure facilities across the Lewes District. This pivotal role involves leading a dedicated team to ensure exceptional service delivery and operational excellence. The ideal candidate will be an inspiring leader, passionate about community engagement and capable of adapting to dynamic business needs. With a focus on staff development and customer satisfaction, this position offers the opportunity to make a significant impact in the leisure sector. If you thrive in a vibrant environment and possess strong organizational skills, this role is perfect for you.

Qualifications

• Experience in staff supervision and leading teams to achieve results.
• Ability to adapt to changing priorities in a customer-focused environment.

Responsibilities

• Provide friendly and efficient service at leisure centres.
• Lead and motivate teams to deliver excellence in operations.

Skills

Staff supervision

Customer service

Cash handling

Team leadership

Organizational skills

Education

National Pool Lifeguard Qualification (NPLQ)

Current First Aid Certificate

Coaching qualification in sports

Tools

Microsoft Office

Job description

Operations Manager (Casual) - Across Lewes District Sites, Seaford

Client: Wave Leisure Trust

Location: Seaford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 9e5468a7122b

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

The Wave Team has considerable experience in managing community leisure facilities, including leisure centres (wet and dry), dual use sites (e.g., schools and colleges), and running sport and physical activity programmes both indoor and outdoor.

This role is key to providing a friendly, safe, and efficient service to all customers at the leisure centre. The post holder must be an inspirational role model, leading and motivating teams to deliver excellence in all operational areas.

Person Specification:

• Driven and Enthusiastic
• Passionate about providing exceptional service
• Pro-active
• Team Player

Experience (Essential):

• Staff supervision, leading teams to achieve high results and adapt to changing priorities
• Experience in a customer-focused service environment
• Cash handling, reconciliation, and familiarity with financial systems
• Ability to perform calculations for various applications

Qualifications (Essential):

• National Pool Lifeguard Qualification (NPLQ) or ability to obtain one

Qualifications (Desirable):

• Current First Aid Certificate
• Coaching qualification in sports
• Strong interpersonal skills for effective communication
• Good organizational skills
• Experience in recruiting, training, and staff development
• Proficiency in Microsoft Office

Other:

• Flexibility to meet changing business demands
• Ability to adhere to Wave Active Limited Policies and Procedures