Operations Manager - Boutique Hotel - Cornwall

COREcruitment; Cambridge; On-site; GBP 30,000 - 37,000; Full time

Job summary

A boutique hotel in Cornwall is seeking a dynamic Operations Manager to oversee daily operations and ensure guest satisfaction. The successful candidate will lead a diverse team, help meet financial goals, and maintain compliance within hotel standards. Ideally, they will have experience in boutique or 4* hotel environments and possess strong leadership, communication, and problem-solving skills. The position offers opportunities for ongoing training and growth within a progressive hotel group.

Benefits

Ongoing training and development

Growth opportunities with the hotel group

Qualifications

• Experience in a 4* or boutique hotel.
• Confident, hands-on leadership style.
• Strong commercial and operational skills.

Responsibilities

• Lead daily hotel operations across all departments.
• Ensure smooth service and guest satisfaction.
• Support and motivate a diverse team.

Skills

Leadership

Communication

Problem-solving

Commercial skills

Tools

PMS

POS systems

Job description

Job Title: Operations Manager – Boutique Hotel – Cornwall
Salary: Up to £37,000
Location: Cornwall

We’re hiring a dynamic, hands-on Operations Manager for a beautifully appointed boutique hotel.This is a key role for someone passionate about guest service, team leadership, and high-quality hospitality.

About the position
• Lead daily hotel operations across all departments
• Ensure smooth service and guest satisfaction
• Be highly visible on the floor, leading by example
• Support and motivate a diverse team
• Help meet financial goals and manage costs
• Oversee compliance, HR, and rota planning

The successful candidate
• Experience in a 4* or boutique hotel would benefit
• Confident, hands-on leadership style
• Strong commercial and operational skills
• Great communicator and problem-solver
• Familiar with PMS and POS systems

Company benefits
• Ongoing training and development
• Chance to grow with a progressive hotel group

If you're ready to make an impact in a visible leadership role, we’d love to hear from you.Apply now or send your CV to Ed at COREcruitment dot Com