Operations Manager - biotech company

JR United Kingdom; Stoke-on-Trent; On-site; GBP 40,000 - 55,000; Full time

Job summary

Join a dynamic biotech company in Stoke-on-Trent as an Operations Manager, where you'll play a crucial role in managing daily operations and collaborating with diverse teams. This permanent position offers significant exposure to C-suite leaders while supporting innovative initiatives in the biotech sector. With a competitive salary package and potential bonus, you will contribute significantly to the company's success while enhancing employee experience.

Benefits

Competitive Salary Package

Bonus Structure

Generous Leave Allowance

Qualifications

• Proven experience in operations or office management, ideally in a startup/SME.
• Solid HR practices understanding and basic IT skills are essential.
• Ability to handle multiple tasks effectively.

Responsibilities

• Act as the operational backbone ensuring smooth business operations.
• Serve as the point of contact for HR-related queries and support employee relations.
• Collaborate with teams to drive operational projects and improve internal processes.

Skills

Organisational Skills

Interpersonal Skills

Communication Skills

Time Management

HR Practices Understanding

Basic IT Literacy

Job description

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Operations Manager - biotech company, stoke-on-trent

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Client:

Hays

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Your new company
You'll be joining a dynamic and growing biotech company focused on innovation and collaboration who are looking for a proactive, adaptable, and highly organised Operations Manager to join their team on a permanent basis. This is a pivotal role that touches every part of the business - from HR and finance to facilities and IT - and is ideal for someone who thrives in a fast-paced, hands-on environment.
Your new role
You'll be heavily involved in the day-to-day operations of the business, liaising with colleagues from lab scientists through to C-suite leaders and external vendors.
The role is permanent, and based in London, with the potential for 1 day/week working from home.
Major responsibilities will include:

• Act as the operational backbone of the business, ensuring smooth day-to-day running of the office and facilities.
• Serve as the first point of contact for all HR-related queries; support policy development and employee relations.
• Support payroll, vendor payments, and invoicing processes, working with finance support.
• Manage relationships with service providers and facilities teams to ensure a well-maintained and functional workspace.
• Oversee office management tasks including supplies and space planning.
• Support onboarding and offboarding processes, including basic IT setup and troubleshooting.
• Collaborate closely with the executive team, to support strategic and operational initiatives.
• Drive and complete operational projects with initiative and attention to detail.
• Maintain and improve internal processes to enhance efficiency and employee experience.
• Ensure compliance with relevant policies and procedures across HR, finance, and facilities.

For more senior candidates there is an alternative, 9 month contract, role operating at an Operations Lead/Director level paying a generous package for a biotech company in London.

What you'll need to succeed
As well as strong organisational skills and an ability to work well in a fast-paced environment other requirements include:

• Proven experience in an operations, office management, or HR-focused role, ideally in a startup or SME environment.
• Strong interpersonal and communication skills; able to work with stakeholders at all levels.
• Comfortable wearing multiple hats and switching between tasks and functions with ease.
• Solid understanding of HR practices and processes (CIPD not required).
• Basic IT literacy and confidence in handling common tech issues (e.g., password resets, account setup).
• Highly organised with excellent time management and prioritisation skills.
• A self-starter with a "doer and finisher" mindset who takes ownership and follows through.

What you'll get in return
You'll be a major part of how the business runs on a day-to-day basis, with significant exposure to C-suite leaders and external vendors. There are plenty of opportunities to learn from a highly experienced team and you'll be supporting a business which is developing truly innovative, life-saving therapies.
As well as a good salary package, there is also a bonus and a generous leave allowance plus other benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Keywords: biotech, pharmacuetical, operations, manager, management, office, lab, R&D, finance, HR, human, resources, small, London, permanent, job, IT, payroll, vendor, facilities, project, delivery