Operations Manager - biotech company

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading biotech company in Birmingham is seeking an Operations Manager to oversee daily operations and HR functions. This pivotal role requires strong organisational skills and the ability to thrive in a dynamic environment, collaborating with various stakeholders from lab scientists to executives. Attractive salary package with opportunities for professional growth and exposure to innovative projects.

Benefits

Generous leave allowance

Bonus package

Exposure to C-suite leaders

Opportunities for career development

Qualifications

• Proven experience in operations, office management, or HR-focused role.
• Strong interpersonal and communication skills.
• Comfortable wearing multiple hats and switching between tasks.

Responsibilities

• Act as the operational backbone of the business.
• Manage HR-related queries and support policy development.
• Oversee office management tasks including supplies and space planning.

Skills

Organisational skills

Interpersonal skills

Time management

Communication skills

Problem solving

Job description

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Operations Manager - biotech company, birmingham

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Client:

Hays

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Your new company
You'll be joining a dynamic and growing biotech company focused on innovation and collaboration who are looking for a proactive, adaptable, and highly organised Operations Manager to join their team on a permanent basis. This is a pivotal role that touches every part of the business - from HR and finance to facilities and IT - and is ideal for someone who thrives in a fast-paced, hands-on environment.
Your new role
You'll be heavily involved in the day-to-day operations of the business, liaising with colleagues from lab scientists through to C-suite leaders and external vendors.
The role is permanent, and based in London, with the potential for 1 day/week working from home.
Major responsibilities will include:

• Act as the operational backbone of the business, ensuring smooth day-to-day running of the office and facilities.
• Serve as the first point of contact for all HR-related queries; support policy development and employee relations.
• Support payroll, vendor payments, and invoicing processes, working with finance support.
• Manage relationships with service providers and facilities teams to ensure a well-maintained and functional workspace.
• Oversee office management tasks including supplies and space planning.
• Support onboarding and offboarding processes, including basic IT setup and troubleshooting.
• Collaborate closely with the executive team, to support strategic and operational initiatives.
• Drive and complete operational projects with initiative and attention to detail.
• Maintain and improve internal processes to enhance efficiency and employee experience.
• Ensure compliance with relevant policies and procedures across HR, finance, and facilities.

For more senior candidates there is an alternative, 9 month contract, role operating at an Operations Lead/Director level paying a generous package for a biotech company in London.

What you'll need to succeed
As well as strong organisational skills and an ability to work well in a fast-paced environment other requirements include:

• Proven experience in an operations, office management, or HR-focused role, ideally in a startup or SME environment.
• Strong interpersonal and communication skills; able to work with stakeholders at all levels.
• Comfortable wearing multiple hats and switching between tasks and functions with ease.
• Solid understanding of HR practices and processes (CIPD not required).
• Basic IT literacy and confidence in handling common tech issues (e.g., password resets, account setup).
• Highly organised with excellent time management and prioritisation skills.
• A self-starter with a "doer and finisher" mindset who takes ownership and follows through.

What you'll get in return
You'll be a major part of how the business runs on a day-to-day basis, with significant exposure to C-suite leaders and external vendors. There are plenty of opportunities to learn from a highly experienced team and you'll be supporting a business which is developing truly innovative, life-saving therapies.
As well as a good salary package, there is also a bonus and a generous leave allowance plus other benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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