Operations Manager - Activities

David Lloyd Leisure; West of England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health and fitness operator in the United Kingdom is seeking an Operations Manager to oversee activities at their Emersons Green club. This role involves managing a team, ensuring exceptional service, and leading the recruitment and training efforts. Candidates should have experience in team management within service environments, financial planning skills, and a passion for customer service. Competitive benefits include free club membership and opportunities for career progression.

Benefits

Free Club Membership

Discounts on products and services

Unlimited 50% discount on food and drinks

Flexible Shift Patterns

Learning and Development Opportunities

App for on-demand pay

Qualifications

• Experience in managing a team in a service-led facility.
• Knowledge of managing various functions with challenges.
• Excellent communication and collaboration skills.

Responsibilities

• Lead and manage efficient operation of various activities.
• Act as Duty Manager for efficient club operation.
• Recruit and train team members for exceptional service.

Skills

Team management

Customer service

Communication

Financial planning

Job description

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Operations Manager - Activities, Emersons Green

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Client:

David Lloyd Leisure

Location:

Emersons Green, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

76e6614652b6

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst working alongside a proud team with the passion to serve?

Look no further! We are currently recruiting for a driven activities manager to manage a team across multiple products that David Lloyd clubs has to offer.

A career as an Activities manager is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow, develop, advance, and progress through our internal training programmes to Assistant General Manager, General Manager, or which ever step you would like to take next.

So, what are the benefits of working for David Lloyd Clubs?

As part of the activities team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

• Free Club Membership* for you and your family
• Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
• Unlimited 50% discount on food and drinks
• Opportunity for advancement and career progression
• Flexible Shift Patterns
• Learning and Development Opportunities.
• WagestreamApp allowing you to be paid on demand
• Benefits Suite

What is the role of activities manager at David Lloyd clubs?

As activities manger you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club and giving our members a fabulous experience every day. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club.

We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment,trainingand empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members.

And what qualifications, skills and experience do I need?

We are looking for a self-motivatedmanager who will take pride indelivering exceptional service to our membersand is happy to work withthe clubGeneral Manager to ensurea safe and premium experience across the whole club.

You will have experience in managing a team in a service led facility(e.g. restaurant, attraction, retail unit, sporting or leisure facility) whilst having knowledge on managing a variety of functions with variable challenges and goals. Financial planning and management experience is also required with an overall passion about customer service and excellent communication and collaboration skills.

We believe any age is the right age, so whether you are looking to kick start your career with us for the first time or if you are now retired and looking to stay active to inspire others; we would love to hear from you.