Operations Manager

ZipRecruiter; York; On-site; GBP 45,000 - 55,000; Full time

Job summary

A growing SME seeks an experienced Operations Manager to oversee daily operations at their distribution centre in York. This hands-on leadership role involves managing a team of 20-30 across warehouse, fulfilment, logistics, and delivery, ensuring efficient goods movement. Ideal for an operations leader wanting autonomy in a dynamic environment.

Qualifications

• Proven background in operations management across warehouse, fulfilment, or distribution environments.
• Experienced people leader with strong communication and coaching skills.
• Calm and effective under pressure in fast-moving environments.

Responsibilities

• Ownership of site operations in warehousing, fulfilment, logistics, and distribution.
• Manage performance and development of operational teams.
• Ensure compliance with H&S and operational standards.

Skills

Leadership

Communication

Process Improvement

Logistics Planning

Stock Systems (WMS)

Job description

Job Description

Operations Manager

Full-time, Permanent

Salary - £45,000 - £55,000

We’re supporting a growing SME distribution centre in their search for an experienced Operations Manager to take full ownership of day-to-day operations across warehouse, fulfilment, logistics and last-mile distribution.

This is a hands-on leadership role overseeing a team of 20–30, including pick/pack operatives, warehouse staff, and van drivers, ensuring the seamless movement of goods from goods-in to delivery.

Key Responsibilities:

• Take full ownership of site operations across warehousing, fulfilment, logistics, and distribution
• Lead and manage the performance and development of all operational teams (warehouse, logistics, and drivers)
• Oversee accurate and timely receipt, storage, picking, packing, and dispatch of goods
• Drive improvements in stock control, WMS utilisation, and delivery efficiency
• Ensure full compliance with H&S, transport regulations, and operational standards
• Collaborate with third-party logistics providers, internal teams, and external partners
• Optimise staffing levels, shift planning, and operational workflows to meet demand
• Track KPIs, manage budgets, and implement continuous improvement initiatives

About You:

• Proven background in operations management across warehouse, fulfilment, or distribution environments
• Experienced people leader with strong communication and coaching skills
• Confident with stock systems (WMS), logistics planning, and last-mile delivery processes
• Calm, structured, and effective under pressure in fast-moving environments
• Strong commercial awareness and an eye for process improvement and efficiency gains

This is a brilliant opportunity for an operations leader looking to step into a key role with real autonomy and scope to shape operations as the business continues to grow.