Operations Manager

Henkels & McCoy; York; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced Operations Manager to lead safety, quality, and productivity initiatives in the telecommunications construction sector. This role involves overseeing daily operations, providing technical guidance to project teams, and ensuring compliance with safety standards. The ideal candidate will possess over 15 years of management experience and a strong background in telecommunications, including aerial and underground construction. Join a forward-thinking company that values safety and quality, and make a significant impact on critical infrastructure projects while enjoying a dynamic work environment with opportunities for travel and professional growth.

Qualifications

• 15+ years of supervisory and management experience in Telecommunications construction.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee day-to-day operations and manage operations staff.
• Ensure safety, quality, and productivity in project work.

Skills

Leadership Skills

Communication Skills

Management Experience

Telecommunications Knowledge

Education

Formal Training in Management

Job description

Overview

Henkels & McCoy (H&M) is an industry-leading utility construction firm providing critical infrastructure design, construction, and maintenance services for the power, oil & gas pipeline, gas distribution, and communication markets throughout North America. Founded in 1923, H&M adapts nearly a century of experience to the dynamic infrastructure needs of today. H&M has been recognized with an E.I. DuPont Safety Excellence Award and is a founding member of the ET&D Partnership, a collaborative industry partnership working to reduce fatalities, injuries, and illnesses in the electric line construction industry. H&M is a subsidiary of MasTec, a certified Minority-Controlled Company by the National Minority Supplier Development Council (NMSDC).

The Operations Manager is responsible for Safety, Quality, Productivity, and Operations Management of assigned project work in Indiana, Michigan, Ohio, Kentucky, and West Virginia. This position is located in our York, PA office and will require travel to project locations, customers, and other H&M offices.

Responsibilities

• Implementation - Safety, Quality, Productivity.
• Day-to-day operations and oversight of operations staff.
• Technical guidance to project teams and field leadership.
• Lead or participate in Incident Investigations.
• Performance Reviews for Operations staff.
• Pre-job visits as necessary. Assist estimators with bids. Prepare bids or proposals when necessary.
• Ensure field tracking and administrative processes are implemented, reported, and followed accurately and timely. Includes QA/QC processes and documentation.
• Manage purchase orders and subcontracts.
• Train Construction Managers and field Supervisors on administrative processes as required.
• Monitor performance metrics for operating unit – production, man-hours, accidents, and incidents. Review weekly productivity of crews and adjust as necessary. Provide work progress reports as necessary. Develop corrective action plans when required.
• Participate in monthly Customer program meetings. Regular customer contact and engagement at every level possible. Client networking.
• Ensure the safe proper use and application of Company equipment and tooling. Ensure proper equipment is procured for projects. Manage tool supervisor and staff.
• Maintain good working relationships with IBEW locals throughout the Region with regards to hiring, retraining, and termination of craft workers. Assist in Union Negotiations when possible.

Qualifications

• The Operations Manager must have at least 15 years of supervisor and management experience in the Telecommunications construction business.
• Formal training in management, supervision, and administration is required.
• The ideal candidate will have extensive field experience in the Telecommunications industry with demonstrated knowledge of aerial and underground construction.
• Strong leadership, written and verbal communication skills are required.
• Ability to travel 85% of the time.

Henkels & McCoy, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.