Operations Manager

ASDA; Workington; On-site; GBP 35,000 - 50,000; Full time

Job summary

ASDA seeks an Operations Manager in Workington to lead diverse teams and ensure operational excellence in both store and online operations. This role requires strong leadership skills, adaptability, and the ability to deliver exceptional customer service. Benefits include discounts, a pension scheme, and wellbeing services.

Benefits

15% colleague discount

Discretionary company bonus

Access to electric car scheme

Free eye tests

Wagestream benefits

Wellbeing services

Qualifications

• Proven track record in leading diverse teams.
• Experience working in a fast-paced environment.
• Ability to execute plans effectively with strong coaching skills.

Responsibilities

• Accountability for leadership and profitability of online operations and store.
• Deliver highest operational standards to ensure customer satisfaction.
• Work a rolling rota including weekends and evenings.

Skills

Leadership

Communication

Adaptability

Attention to detail

Job description

Job Title

Operations Manager

Location

Workington

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

4 August 2025

About the Role

Retail is ever-changing, and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both the store and our online operation. Our Operations Managers are integral to the successful execution of our future strategy and have overall accountability for the leadership and profitability of our online operation, food hall, nights, and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling a high-performance culture within their team. They will be committed to our strategy, purpose, and customers, ensuring an outstanding shopping experience both in-store and online. As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. You will sometimes be solely responsible for the store, requiring confidence in overseeing operations in their entirety.

About You

You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. You should be adaptable to change, detail-oriented, and capable of executing plans effectively. An engaging leadership style, strong coaching and mentoring skills, and the ability to influence at all levels are essential. Excellent communication skills and the ability to tailor your approach depending on your audience are also important. This role offers the opportunity to be part of the evolving retail world and make a daily difference to customers both in-store and online.

Application Process

Apply today by completing an online application.

Benefits

Alongside a competitive salary, you'll enjoy benefits such as:

• 15% colleague discount at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an electric car scheme
• Free eye tests for you and a nominated user
• Discounts on Asda services like Mobile, Pharmacy, Opticians, Loans, Pet Insurance, Travel Insurance, and more
• Wagestream: flexible pay, income tracker, financial coaching, and savings account
• Company pension
• Wellbeing services including virtual GP, EAP, free counselling, legal and financial support
• Inclusion networks to promote diversity and inclusion
• Enhanced parental leave policies
• Recognition programmes
• Special discounts on various services and activities