Operations Manager

Allscreens Nationwide Ltd; Wokingham; On-site; GBP 52,000 - 70,000; Full time

Job summary

A leading UK care services organisation is seeking an Operations Manager. You will provide day-to-day operational leadership across domiciliary, supported living, community services and live-in care, translating strategic and regulatory direction into consistent, high-quality delivery on the ground.

The role will directly manage three Service Leads, optimise staffing and mobilisation, and act as the key operational escalation point across all service lines.

Qualifications

• Day-to-day operational leadership across multiple care service lines.
• Translating strategic and regulatory direction into high-quality delivery.

Responsibilities

• Directly manage three Service Leads.
• Optimize client mobilisation, staffing and rota efficiency.
• Act as the operational escalation point across service lines.
• Identify opportunities to expand service capacity and enhance commercial performance.
• Deputise for the Registered Manager as required.

Skills

Operational leadership

Staffing

Rota efficiency

Client satisfaction

Growth mindset

Job description

The Operations Manager will provide day‑to‑day operational leadership across Priority Services4u’s domiciliary, supported living, community Services and live‑in care services, translating the Service Manager’s strategic and regulatory direction into consistent, high‑quality delivery on the ground. In addition to overseeing operational excellence, the post holder will play a pivotal role in driving sustainable business growth, ensuring services scale effectively while maintaining compliance and client satisfaction.

The post holder will directly manage the three Service Leads, optimize client mobilisation, staffing and rota efficiency, and act as the key operational escalation point across all three service lines. They will also identify opportunities to expand service capacity, enhance commercial performance, and strengthen operational processes that support Priority Services4u’s growth ambitions, deputising for the Registered Manager as required.