Operations Manager

New Way Recruitment LTD; White Colne; On-site; GBP 70,000 - 75,000; Full time

Job summary

A recruitment agency is seeking an experienced Operations Manager to lead care services across Essex, Kent, and Cambridgeshire. The ideal candidate will have a strong background in social care management, focusing on quality and compliance while mentoring Service Managers. This role offers a competitive salary of up to £75,000 along with various benefits including a car allowance and professional development opportunities.

Benefits

Car allowance

Comprehensive pension

Ongoing professional development

Qualifications

• Proven track record in senior management within the care sector, preferably multi-site.
• In-depth knowledge of CQC standards and regulatory frameworks.
• Strong leadership, financial and strategic planning skills.

Responsibilities

• Provide strategic leadership to care services ensuring quality and compliance.
• Lead, mentor, and inspire Service Managers to deliver outstanding care.
• Oversee budgets and workforce planning for effective service delivery.

Skills

Strategic leadership

Team mentoring

Continuous improvement

Stakeholder relationship building

Job description

Operations Manager – Care Sector

Location: Essex, Kent & Cambridgeshire

Salary: £70,000 – £75,000

We are seeking an experienced and driven Operations Manager to oversee multiple care services across Essex, Kent and Cambridgeshire. This is a pivotal leadership opportunity for an ambitious professional with a strong background in social care management, looking to make a meaningful impact across a portfolio of services.

Key Responsibilities

• Provide strategic leadership to multiple care services, ensuring the highest standards of quality and compliance.
• Lead, mentor and inspire Service Managers, empowering them to deliver outstanding care.
• Drive continuous improvement initiatives in line with CQC requirements.
• Oversee budgets, resources and workforce planning to ensure efficient, effective service delivery.
• Champion a culture of compassion, respect and dignity in every aspect of care provision.
• Build strong stakeholder relationships with families, commissioners and regulatory bodies.
• Ensure robust governance, safeguarding and risk management frameworks are embedded throughout services.

Benefits

• Competitive salary up to £75,000 with performance-related progression opportunities.
• Car allowance and travel expenses covered.
• Comprehensive pension and holiday package.
• Ongoing professional development with clear pathways to more senior leadership.
• A supportive, people-first culture that values both staff and the individuals we care for.
• The opportunity to shape services that truly transform lives in local communities.

About You

• Proven track record in senior management within the care sector (multi-site experience desirable).
• In-depth knowledge of CQC standards and regulatory frameworks.
• Strong leadership, financial and strategic planning skills.
• A collaborative leader who balances operational excellence with compassionate values.

If you are an accomplished leader passionate about raising standards and driving innovation in care, we would love to hear from you.