Operations Manager

Cornerstone Church; Walthamstow; On-site; GBP 36,000 - 52,000; Full time

Job summary

Cornerstone Church in Leyton is seeking an Operations Manager to lead the day-to-day operational needs of the church and community centre, developing strategies to maximise impact for the Cornerstone vision.

The role involves line managing staff and volunteers, monitoring projects, and working with the Vicar and PCC to optimise use of the building as a community asset. DBS checks and safeguarding adherence are required.

Qualifications

• Experience in church administration and operations.
• Ability to manage multi-disciplinary teams and volunteers.
• Strong financial oversight and reporting skills.

Responsibilities

• Lead day-to-day operational needs of the community centre and church building.
• Oversee financial processes, budgeting, and reporting in partnership with the Treasurer.
• Coordinate HR, safeguarding, health and safety, and building maintenance.

Skills

Leadership

Financial management

People management

Building operations

Tools

Xero

Job description

Cornerstone is a Church of England Church and Community Hub in Leyton that is seeking to employ an Operations Manager. Playing a key role in church leadership and the delivery of Cornerstone’s development strategy, we are seeking a talented and organised individual who can lead the day-to-day operational needs of the church and community centre. The Cornerstone building is an amazing community asset and a key part of this role will be creatively seeking how our resources can best be used to enhance the vision and values of the church.

Cornerstone Church is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.

All appointments are subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS (with/without Barred List/s) check

Key tasks

Leadership

• Actively promote the vision and values of the Cornerstone.
• Manage the day-to-day, key operational needs of the Community Centre.
• Work in conjunction with the Vicar & PCC, to establish the building development strategy so that it is used to enhance the vision and values of the Cornerstone and to ensure it is used as a community asset.
• Understand the needs of those visiting and signposting them to an appropriate ministry head or activity.
• Line management of cleaning staff, caretaker, administration and finance staff, and oversee the work of volunteers in the centre midweek.
• Attend PCC meetings as a non-voting member.
• Oversee the monitoring and evaluation of projects, ensuring progress, outcomes and impact are effectively recorded/reviewed, including liaison with senior staff across the wider diocese.

Financial processes

• Oversee the financial processes of the Cornerstone, supported by the finance officer.
• Help set annual budgets pertaining to the building and community projects.
• To ensure that all monies received are properly secured and recorded in the financial software (Xero) and banked within one week.
• Manage related subscriptions and ensure that we are using our financial software efficiently
• In partnership with the Treasurer submit reports and accounts to Independent Examiner, Charity Commission and Diocese.
• Monitor progress of income and expenditure as compared with budgets and inform the Treasurer and Vicar of any variances.
• Monitor contracts for services and utilities, ensuring that renewal dates are adhered to and where possible ensure best value for money.
• Ensure rates for provision of Cornerstone’s rental services (e.g. Hall lettings and Property Rents) are market-facing.
• Actively look for ways that Cornerstone to reduce expenditure and promote income.
• Develop/implement systems to streamline financial processes and ensure they operate efficiently and effectively.

HR

• Oversee HR requirements e.g: contracts, annual leave of staff etc.
• Managing the online HR system and act as main point of contact for our HR partner
• Support the vicar to roll out a regular schedule of team meetings, including note taking and review of action points
• Maintain Home Office and right-to-work records for staff with visas, ensuring all documentation is current and compliant.

Building

• Oversee management of the Cornerstone building and external properties.
• Promote use of the centre as a community space
• Ensure that our regular users are informed and updated where needed.
• Act as the designated Health and Safety Officer, overseeing health and safety procedures, risk assessments, compliance requirements and the implementation of any necessary actions.
• Monitor building use and maximise revenue streams by increasing the number of hours it is hired out each week.
• Keep up to date with regulations and legislation regarding public buildings and ensure they are adhered to and report changes to the PCC
• Manage building/maintenance projects as required in conjunction with the Churchwardens.
• Support the administrator to oversee external contracts e.g. suppliers, pest control.

Administration

• Support the administrator to process statutory documents such as health and safety certificates, public liability insurance etc.
• Oversee the preparation of the Annual Report & Accounts alongside the Treasurer, Vicar & PCC.
• Assist with reception duties when required.

Safeguarding

• Act as the Parish Safeguarding Officer (PSO), overseeing safeguarding administration, training and DBS requirements.
• Act as a DBS Verifier, checking identification documents and completing DBS verification processes as required.
• Liaise with the Vicar, PCC and safeguarding advisers regarding safeguarding concerns, policies and actions.

Training

• Attend all training needed to be able to carry out the above duties (e.g. safeguarding training)
• Attend any training as identified in staff quarterly reviews.