Operations Manager

ZipRecruiter; Tetbury; On-site; GBP 42,000 - 44,000; Full time

Job summary

Join a dynamic company offering outsourced housekeeping services in the hotel industry as an Operations Manager. In this field-based role, you will manage multiple hotel sites, ensuring high service delivery and maintaining client relationships. The position offers a competitive salary, comprehensive benefits package, and the chance for long-term career development.

Benefits

Company car

Laptop

Mobile phone

Private medical insurance

Life insurance

Pension scheme

Mental health and wellbeing support

Long-term career development opportunities

5-day working week

Full benefits package

Qualifications

• Strong understanding of hotel housekeeping operations.
• Proven leadership and team management skills.
• Experience in managing housekeeping processes from start to finish.

Responsibilities

• Oversee housekeeping operations across multiple hotel sites.
• Lead and support on-site teams ensuring exceptional service standards.
• Monitor and manage budgets effectively.

Skills

Leadership

Team Management

Project Management

Hotel Housekeeping Operations

Client Relationship Management

Job description

Job Description

Operations Manager - Hotel Housekeeping (Field-Based)
Location: Ideally based within the triangle of Bristol, Swindon and Gloucestershire
Salary: £42,000 - £44,000 per annum
Contract: Full-time, Permanent
Work Location: Field-based (on the road, 3-4 days per week)

An exciting opportunity has arisen to join a growing and dynamic company that provides outsourced housekeeping services to the hotel industry across the UK. We are seeking a driven and experienced Operations Manager to oversee multiple hotel sites, primarily across the South and West of England, with occasional travel further afield as required.

About the Role

This is a field-based position, ideal for someone who thrives in a fast-paced environment and enjoys travelling. You will be responsible for managing and supporting housekeeping teams across several hotel locations, ensuring service delivery is maintained to a high standard.

Key Responsibilities

• Oversee housekeeping operations across multiple hotel sites




• Lead and support on-site teams, ensuring exceptional service standards




• Monitor and manage budgets effectively




• Conduct regular site visits, audits, and staff training




• Maintain close client relationships and ensure satisfaction




• Deliver on business KPIs and project timelines

About You

• Strong understanding of hotel housekeeping operations




• Currently in a similar operations role or ready to step up from a senior multi-site position




• Proven leadership and team management skills




• Experience in managing housekeeping processes from start to finish




• Comfortable working in a fast-moving, client-focused environment




• Project management experience desirable




• Full, clean UK driving licence




• Flexible to work weekends when required

What We Offer

• Competitive salary of £42,000 - £44,000 per annum




• Company car, laptop, and mobile phone




• Private medical insurance




• Life insurance




• Pension scheme




• Mental health and wellbeing support




• Long-term career development opportunities




• 5-day working week




• Full benefits package

This is a fantastic opportunity to be part of a supportive and forward-thinking organisation that values its people and encourages progression.

Ready to take the next step in your career? Apply today.