Operations Manager

Kinaxia Logistics Limited; Telford; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Life Assurance

Pension

Uniform & PPE

Onsite Parking

Cycle to work scheme

Loyalty Awards

Employee discounts

Job summary

Kinaxia Logistics Limited in Telford is seeking an experienced Operations Manager to join the site leadership. You will work with the MD/GM to oversee business operations and drive profitable growth within the board's strategy.

You will lead multi-functional teams, ensure regulatory compliance, and implement continuous improvements to deliver excellent customer service and cost efficiency. The role offers a Monday to Friday schedule with benefits including Life Assurance, Pension, and more.

Qualifications

• CPC or equivalent desirable.
• Working knowledge of Highway Code, EU tachograph requirements, Working Time Regulations and Road Transport Regulations.
• Proven operational experience in logistics services.
• Experience managing multi-functional teams.
• Strong problem-solving and customer growth orientation.

Responsibilities

• Work with colleagues to execute company strategies to meet MD/board goals.
• Support policy communication and regulatory compliance across the business.
• Develop staff with succession planning and capability growth.
• Help manage resources and costs to maximise profitability.
• Support day-to-day operations to deliver high customer service levels.
• Continuously analyse processes and implement improvements for efficiency and compliance.

Skills

Team management

Problem solving

Customer focus

Regulatory compliance

Communication

Education

Certificate of Professional Competence (CPC) or equivalent

Tools

Transport management systems

Warehousing management systems

Job description

Kinaxia are looking to recruit an Operations Manager to join their team at their site in Telford. The role of the Operations Manager will be to support the [Managing Director/ General Manager] overseeing agreed business operations for the profitable development and growth of the business within the broad strategy set by the Board.

• Monday - Friday
• Competitive salary
• Additional benefits:
• Life Assurance
• Pension
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About The Job

• Work closely with your colleagues in the execution of company business strategies to meet goals agreed with the Managing Director and the board;
• Support the communication and implementation of Company and Kinaxia Group policies and regulatory guidelines throughout the business as cascaded by Kinaxia HQ and make certain they are being adhered to at all times to safeguard the Company's compliance and ensure a consistent approach is being delivered across the Group;
• Assist with the development and motivation of staff to create a workforce with the relevant skill set, where potential is being developed, effective succession plans are in place and employees are contributing to the overall performance of the business;
• Assist with the management of resources and costs affectively to maximise the probability of the Company;
• Support the operational performance of the Company by managing the day to day operation in accordance with agreed process and procedures to deliver high customer service levels;
• Consistently analysis the current process and procedures and implement continuous improvements to drive commercial compliance and effectiveness.

Your Knowledge And Experience

• Certificate of Professional Competence (CPC)= or equivalent would be desirable
• Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
• Transport and warehousing industry
• Working knowledge of transport and warehouse management systems
• Proven operational experience of logistics services
• Management of multi-functional teams
• Experience of analysing and solving business problems
• Enhancing and developing customer satisfaction and business growth
• Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
• Safe
• Talented
• Attentive
• Reliable