Operations Manager

Talent Hive; Telford; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading contract catering firm is seeking an experienced Operations Manager to oversee catering services for 12 schools in Shropshire. You will focus on team development, client retention, and driving service excellence while managing financial performance. The ideal candidate will have a background in education catering, strong leadership skills, and a passion for fresh food. This role offers a competitive salary of £50-£55K plus benefits and car options.

Benefits

Car options

Excellent benefits

Qualifications

• Experience as Operations Manager in state education contract catering is essential.
• Ability to develop and maintain strong client relationships.
• Experience in managing multi-site operators and leaders.

Responsibilities

• Lead, mentor, and develop teams across 12 education client locations.
• Drive continuous improvement and exceptional service delivery.
• Oversee financial performance and management of multiple P&L's.

Skills

Client-focused relationship building

Team leadership

Commercial acumen

Creative problem-solving

Passion for fresh food

Job description

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Operations Manager
£50-£55K + car options and excellent benefits

Join a leading owner-operated contract catering company!

An exciting opportunity has arisen for an experienced Operations Manager to join a highly reputable, owner-operated contract catering company with a strong reputation in delivering innovative fresh food services.

Specialising predominantly in catering for the Education sector, we are seeking a dynamic Operations Manager to oversee 12 schools in the Shropshire area.

As Operations Manager, you will work closely with the Operations Director to oversee key accounts across state education primaries and secondaries. Your focus will be on client retention, multi-site team development and driving service excellence.

Key Responsibilities

• Lead, mentor and develop your teams across 12 education client locations in Shropshire
• Drive continuous improvement and special projects across client accounts, ensuring exceptional service and fresh food delivery
• Foster strong relationships with clients to ensure long-term retention and satisfaction.
• Oversee financial performance within your sites, utilising your commercial acumen and understanding of multiple P&L's with tight margins

The Ideal Candidate

• Experienced at Operations Manager level within state education contract catering
• Client-focused, with a proven ability to develop and maintain strong relationships
• A motivational leader with experience managing and developing multi-site operators and managers
• A natural passion for fresh food and better still, a craft-based background
• Strong commercial acumen, with the ability to drive financial performance
• Creative, with a keen eye for detail and a non-corporate approach to leadership

This is an exciting opportunity to work with a passionate and dedicated team committed to providing outstanding catering services in a non-corporate, fresh food environment.

If you are a highly experienced Operations Manager with experience in the state education sector, we would love to hear from you. Apply now by submitting your CV as a WORD document.

Due to the volume of applications, only shortlisted candidates will be contacted.