Operations Manager

Biffa; Taunton; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Ongoing career development

Car or allowance

Competitive salary

Generous pension scheme

Retail and leisure discounts

Holiday and travel discounts

Life cover

Job summary

A leading waste management company in Taunton seeks an Operations Manager to oversee daily operations, ensure compliance with regulations, and lead a diverse team. The role demands strong knowledge of waste management operations and legal requirements, along with excellent leadership and negotiation skills. Join us for a full-time opportunity focused on driving customer service excellence and enhancing recycling performance.

Qualifications

• Strong knowledge of HWRC, transfer station, and road transport operations.
• Proven experience managing large local authority contracts.
• Solid understanding of health, safety, and environmental legislation.
• Financial awareness with the ability to manage budgets effectively.
• Excellent leadership, communication, and negotiation skills.
• Full UK/EU driving licence and relevant industry qualifications (IOSH, CPC, COTC).

Responsibilities

• Manage daily HWRC operations safely across multiple sites.
• Lead and support teams including supervisors and site managers.
• Ensure compliance with legislation and company policies.
• Oversee plant maintenance, repairs, and performance standards.
• Build strong relationships with clients, customers, regulators, and the public.
• Monitor performance against budgets, implementing improvements where needed.
• Drive customer service excellence while maximising recycling performance.

Skills

Knowledge of HWRC operations

Leadership and team management

Negotiation skills

Financial management

Health and safety compliance

Education

Relevant industry qualifications (IOSH, CPC, COTC)

CPC

COTC

Job description

Overview

Shape the future of recycling in Somerset - join Biffa as an Operations Manager. This is a full-time role, working Monday to Friday, 37.5 hours per week.

Responsibilities

• Manage daily HWRC operations safely and efficiently across multiple sites
• Lead, motivate, and support teams including supervisors, site managers, and operatives
• Ensure compliance with all legislation, environmental permits, and company policies
• Oversee plant maintenance, repairs, and performance standards
• Build strong relationships with clients, customers, regulators, and the public
• Monitor performance against budgets, implementing improvements where needed
• Drive customer service excellence while maximising recycling performance

Requirements

• Strong knowledge of HWRC, transfer station, and road transport operations
• Proven experience managing large local authority contracts and workforces
• Solid understanding of health, safety, and environmental legislation
• Financial awareness with the ability to manage budgets effectively
• Excellent leadership, communication, and negotiation skills
• Full UK/EU driving licence and relevant industry qualifications (IOSH, CPC, COTC)

Benefits

• Ongoing career development, training and coaching - Because if you don\'t grow, we don\'t grow
• Car or allowance
• Competitive salary
• Generous pension scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Life cover

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Technology, Information and Internet