Operations Manager

Encon Staffing Associates Ltd; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

Encon Staffing Associates Ltd is seeking an Operations Manager / Contracts Manager for a specialist groundworks contractor. You will lead delivery of projects, ensuring on-budget, on-time performance and quality, while maintaining strong client relationships.

You will manage 3 or 4 site managers and may step into site management when required, coordinating programmes, procurement, and HSQE compliance. Strong communication and leadership are essential.

Responsibilities

• Reporting to and working with the Managing Director to deliver projects on budget, safely, on time, and to required quality standards.
• Manage 3 or 4 site managers and potentially act as site manager when workload dictates.
• Attend mid- and post-tender interviews as needed.
• Provide input into tender submissions (programmes, methodology, HSQE submissions).
• Chair handover meetings with MD and communicate contract objectives to staff (HSQE, Programme, Resources & Commercial).
• Set up contracts and guide site supervisors on activities, records, and budgets.
• Oversee day-to-day contract management, procurement, programme, quality, safety and commercial.
• Develop close-out strategy for all contracts (as-built info, commercial issues).
• Maintain client liaison and develop relationships.
• Manage programmes for all contracts, review outputs, and adjust schedules as required.
• Procurement of materials to prevent delays to programmes.
• Recruitment and review of resource levels; manage recruitment of labour and operations staff.
• Monitor plant on hire, thefts, damages, fuel usage; report findings to MD.
• Monitor and report on the commercial performance of contracts with site teams/MD.
• Engage sub-contractors appropriately and monitor contractor performance.
• Produce and analyse progress reports; address non-compliance with specs and take corrective actions.
• Review monthly CVRs and implement necessary actions.
• Conduct weekly project reviews with contract management staff and MD.
• Chair and attend progress meetings and assign actions.
• Ensure site documentation (QA, diaries, correspondence, site returns) is maintained and submitted on time.
• Check and sign off weekly labour returns.
• Oversee health & safety processes and monitor site compliance with standards and legislation.

Job description

OPERATIONS MANAGER / CONTRACTS MANAGER

This is a terrific opportunity to be a vital part of a dynamic business, where you can display the full range of your skills with this specialist groundworks contractor, who boasts a solid order book and enviable staff retention.

You will be a team player, an exceptional communicator, and be comfortable dealing with budgets, programmes, and clients alike.

If you want to be part of running a business, then this could well be what you've been looking for.

Roles & Responsibilities

Reporting to and working alongside the Managing Director, you will be responsible for the overall delivery of projects on budget, safely, on time, and to the required quality standards.

You will manage 3 or 4 site managers; however, you may also from time to time take on the site management role yourself if the job or company workload dictates.

• Periodic attendance may be required at mid- and post-tender interviews
• Provide input into tender submissions (including assistance with programmes, methodology and HSQE submissions).
• Chair Handover meetings along with MD and deliver contract details and objectives to staff (HSQE, Programme, Resources & Commercial).
• Set up contracts and provide guidance to site supervisors on the activities required, including dilapidation surveys, OGL surveys, setting up of files, highlighting the specific record-keeping requirements and the identification of opportunity, risk and any budget constraints.
• Day-to-day management of contracts, controlling the resource requirements, material procurement, programme, quality, safety and commercial.
• Develop close-out strategy for all contracts (as-built info, commercial issues).
• Close client liaison and development of relationships.
• Manage programmes for all contracts, review tender outputs, and set targets and durations for construction programmes. Review progress against programme and re-schedule target/completion programmes as and when required (weekly review at least).
• Ensure the procurement of materials is carried out to prevent any delays to the target programmes.
• Recruitment & Review of resource levels - Manage the process of the recruitment of labour and operation staff (Managers, engineers & foreman)
• Monitor plant on hire, thefts, damages, fuel usage and report findings to MD.
• Monitor the commercial performance of all contracts with site teams / MD and produce reports (cost-to-complete forecasts, etc).
• Ensure/monitor the engagement of sub-contractors (suitability of contractor & commercial).
• Produce and analyse progress reports
• Deal with specification non-compliance and implement corrective action.
• Review monthly CVR's and implement the necessary actions.
• Carry out weekly project reviews with contract management staff and MD.
• Chair and attend internal and external progress meetings and delegate actions thereafter.
• Ensure site documentation (QA, site diaries, correspondence & site returns) is maintained to the right quality and submitted to head office on time.
• Check & sign off weekly labour returns.
• Oversee all health & safety processes & procedures and monitor the performance of each site to ensure compliance with standards and legislation