Operations Manager

DHL Germany; Rugby; On-site; GBP 40,000 - 55,000; Full time

Job summary

DHL Supply Chain is looking for an Operations Manager in Rugby to lead warehouse operations, ensuring smooth processes and safety compliance. The role requires strong leadership and the ability to drive operational excellence and continuous improvement initiatives. Join us to shape our strategic direction and influence operational performance in a leading logistics firm.

Benefits

Free confidential 24/7 GP service

Hundreds of discounts (including retail, childcare + gym)

Affordable loans & enhanced pension scheme

24/7 employee support service for you (+ family)

Qualifications

• Proactive and experienced in warehouse operations.
• Strong people skills to build trust and foster collaboration.
• Ability to drive continuous improvement initiatives.

Responsibilities

• Oversee daily warehouse activities ensuring efficiency.
• Implement best practices to optimize workflows.
• Drive performance reviews and customer KPIs achievement.

Skills

Operational knowledge of logistics

Safety compliance

Leadership

Customer service orientation

Team management

Job description

Position: Operations Manager

Location: Rugby, CV21 1QN

DHL Supply Chain is a global leader in the logistics industry, dedicated to providing innovative solutions to our customers. We are committed to fostering a culture of safety, efficiency, and continuous improvement.

We are in search of a proactive and highly experienced Operations Manager to take full ownership and provide strong leadership of our warehouse operations. In this pivotal role, you will be responsible for overseeing the daily activities of the warehouse, ensuring that all processes run smoothly and efficiently.

Your expertise will be crucial in driving operational excellence, optimizing workflows, and implementing best practices that enhance productivity and service quality. You will lead a diverse team, fostering a culture of collaboration and accountability while also ensuring that safety and compliance standards are met.

As an Operations Manager, you will play a key role in shaping the strategic direction of the warehouse, utilizing data-driven insights to make informed decisions that support our business objectives. Your leadership will not only influence the operational performance but also contribute to the overall success of our home delivery network.

Are you passionate about logistics and have a proven track record in warehouse management? we invite you to join us in this exciting opportunity!

WHAT YOU'LL DO

As part of your normal duties, whilst maintaining excellent health and safety practices, you will:

• An open-minded approach and committed to delivering continuous improvement initiatives that will enhance the experience for both DHL and our customers.
• Analyze and mitigate health and safety risks for associates, ensuring adherence to safety standards.
• Maintain compliance with all relevant regulatory and legal obligations.
• Ensure effective communication of policies and practices across the operation.
• Implement security measures to protect personnel, assets, and customer products.
• Ensure adherence to work instructions and standard operating procedures.
• Conduct regular performance reviews and drive continuous improvement programs.
• Lead operational performance reviews focusing on profitability and efficiency.
• Ensure achievement of customer KPIs and internal targets.
• Conduct regular performance reviews and coaching for direct reports.
• Engage employees in improvement activities and environmental initiatives.

THIS ROLE WOULD SUIT PEOPLE WHO

• Strong operational knowledge of logistics and warehousing.
• Experience in managing large teams with a focus on safety and compliance.
• Customer-facing with a service-oriented mindset.
• Familiarity with working within a unionised environment is advantageous.
• Proven ability to build trust with excellent people skills.

WHY JOIN US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.

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