Operations Manager

JDSports; Rochdale; On-site; GBP 45,000 - 60,000; Full time

Job summary

JD Sports in the United Kingdom seeks an Operations Manager for the Distribution Centre to lead and develop a team of Managers, delivering the distribution business plan within budget while maintaining safe, high-performance operations.

You will drive a safety-first culture, coach large teams, manage capacity and stock with planning partners, and continuously improve processes to meet KPIs and business needs.

Qualifications

• Managerial experience within a similar size manufacturing, processing or distribution environment.
• Automation experience.
• Worked with large teams and large scale operations.
• Multi-Channel experience.
• Proven working knowledge of Health & Safety and legal requirements within a distribution environment.
• Ability to interpret data and effectively apply outcome to the needs of the business.
• Knowledge of team dynamics and the effects of a positive working environment.
• Demonstrate the ability to coach, lead and motivate large teams to deliver results.
• Experience of working within set budgetary and performance targeted workplace.
• Able to clearly communicate at all levels (direct and indirect reports) delegating to the appropriate level.

Responsibilities

• Lead by example and ensure colleagues work to Company Standards and Health & Safety measures.
• Maintain a safety-first culture and escalate breaches or risks to site Management/HS team.
• Develop and implement operational strategy to meet KPIs within budget.
• Collaborate with Planning to define headcount, capacity and stock needs.
• Drive continuous improvements in process quality, efficiency and consistency.
• Support budget and forecast development for capital and revenue expenditure.
• Develop colleagues through probation reviews, appraisals and PDPs.

Skills

Managerial experience

Automation experience

Large teams

Multi-Channel experience

Health & Safety knowledge

Data interpretation

Team dynamics

Coaching & leadership

Budgeting & performance targets

Clear communication

Job description

Role Purpose:
Integral part of an Operational Management team that are responsible for the safe and efficient execution of all core Distribution Centre activities. You will lead and develop your team of Managers by setting and regularly reviewing objectives aimed at delivering the Distribution business plan within the agreed budget. You will work with a group of Operations Managers, creating a One Team approach, ensuring consistency and high performance across all elements of the Operation

Key Duties/Responsibilities:

• To lead by example and ensure that all colleagues work in line with required Company Standards and all Health and Safety measures, creating and maintaining a safety first culture
• Comply with all company Health and safety policies and procedures, ensuring a safe working environment for all and always work within defined safety areas.
• Ensure you elevate any safety breaches or potential risks to relevant site Management and/or the H&S team.
• Leading a safety-first culture across site, challenge unsafe working in a value led manner and actively seek to improve H&S procedures in across site.
• Support your line manager in the planning and execution of the operational strategy, ensuring the site delivers against defined KPIs whilst being able to meet and support the changing business needs
• partner with peers and other key contacts throughout Distribution, Head Office and Stores
• Maximise productivity, efficiency and quality and deliver operational plans through the effective management of direct reports
• Partner with the Planning team to define headcount requirements in line with the business plan in addition to the management of capacity and stock issues
• Work with key business partners to ensure the site has an effective people strategy including succession planning and team development at all levels
• Identify, facilitate and implement initiatives for continuous improvements in methodology, quality, effectiveness and consistency of process
• Support the Lead Operations Managers in the development of budgets and forecasts for both capital and revenue expenditure
• Develop all colleagues through appropriate interventions, such as probationary reviews, appraisals, PDP’s and frequent and candid conversations in order to drive high performing individuals and teams.
• Adhere to performance, conduct and absence management processes to ensure underperformance of individuals and teams is managed appropriately. Analyse trends where appropriate, coach and where necessary follow the disciplinary processes.
• Identify appropriate reward and recognition opportunities to drive engagement on site, ensuring a consistent approach is achieved.
• Ensure that all employee relations issues are managed in line with Company Policy and legal requirements
• Undertake any other reasonable duties in line with the needs of the business

Values/Behaviours

• Integrity - Consistently demonstrates integrity and high standards of work; Acts professionally with an honest and fair approach
• Teamwork - Communicates effectively at all levels; Responds to internal / external customer needs in a timely and effective manner; Works collaboratively, showing respect to colleagues at all times
• Entrepreneurial approach - Is bold and passionate about the organisation, its products, services and its people; Experiments, takes risks and makes it happen; If there’s a better way, find it
• Accountability - Is responsible for their actions; Takes ownership of decisions and outcomes

Skills/Experience/Knowledge Needed:

• Managerial experience within a similar size manufacturing, processing or distribution environment
• Automation experience
• Worked with large teams and large scale operations
• Multi-Channel experience
• Proven working knowledge of Health & Safety and legal requirements within a distribution environment
• Ability to interpret data and effectively apply outcome to the needs of the business
• Knowledge of team dynamics and the effects of a positive working environment
• Demonstrate the ability to coach, lead and motivate large teams to deliver results.
• Experience of working within set budgetary and performance targeted workplace
• Able to clearly communicate at all levels (direct and indirect reports) delegating to the appropriate level