Operations Manager

Operations Manager - Job Description

As the Operations Manager, you will be a member of the Senior Management Team and involved in the running of KOKI Group UK Ltd, the UK distributor of Metabo and HiKOKI power tools. You will be responsible for the warehouse and service departments, with opportunities to influence key decisions driving the organisation's growth targets.

Key Responsibilities:

1. Ensure the effective, efficient, safe, and clean operation (input, storage, and output) of the warehouse and service departments for both the Metabo and HiKOKI brands, directly impacting monthly sales targets.
2. Manage the warehouse team (five members) and service team (three members), including monitoring performance and supporting their development.
3. Serve as the Health & Safety Officer for both companies, maintaining the highest safety standards.
4. Oversee main contracts affecting warehouse operations, including logistics (carriage in and out), waste management, and recycling.
5. Manage relationships with third-party inventory storage providers.
6. Ensure inventory records are accurate and meet the periodic activity requirements of the finance IT system.
7. Previous experience of at least three years in a similar role.
8. IT literacy with proficient use of WMS, Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
9. Excellent communication skills with a professional manner and the ability to build and maintain strong relationships with colleagues, stakeholders, and outsourced resources.
10. Strong commercial and business awareness.
11. Self-motivated with the ability to make decisions, prioritize, and multitask.
12. Adaptable, proactive, and able to take initiative.
13. Tenacious, flexible, and a team player.
14. Robust problem-solving skills.

Desirable but Not Essential:

• Previous experience with Microsoft Navision.

Benefits:

Details provided upon successful completion of probation period.