Operations Manager

InPost UK; Paisley; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading UK logistics provider is seeking a Warehouse Operations Manager in Paisley. You will oversee dispatch operations, lead a high-performing team, and ensure compliance with Health & Safety standards. The ideal candidate will have strong leadership skills and experience in managing operational performance metrics. Competitive salary and benefits are offered, including a pension scheme and life insurance.

Benefits

Competitive Pension Scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Qualifications

• Proven expertise in driving continuous improvement initiatives.
• Strong understanding of Health & Safety regulations.
• Experience in budget management and KPI development.

Responsibilities

• Manage and supervise the dispatch operation daily.
• Lead and develop the operational team for high performance.
• Ensure compliance with Health & Safety standards.

Skills

Driving continuous improvement initiatives

Knowledge of Health & Safety regulations

Leadership skills

Budget management

Organizational and planning skills

Tools

Transport Management Systems (TMS)

Warehouse Management Systems (WMS)

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for a Warehouse Operations Manager to join our Linwood team!

We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About The Role

Join Our Growing Team as an Operations Manager at Inpost!

Are you a strategic leader with a passion for optimizing logistics operations? Inpost is seeking an experienced Warehouse Operations Manager to join our team in Linwood. As a key player in the time-critical logistics industry, we provide innovative supply chain solutions across Retail, eCommerce, and more — and this is an exciting time for you to get involved as we continue to grow.

At Inpost, we are constantly evolving, and we need a leader who can drive performance, inspire a high-performing team, and continue to push us forward. If you're ready to make a lasting impact, we want to hear from you!

What You'll Be Doing

• Take full accountability for the daily management and supervision of the entire dispatch operation.
• Lead, support, and develop the operational team to achieve high performance and continuous growth.
• Ensure the operation consistently exceeds customer expectations, adhering to agreed contract KPIs.
• Build and maintain strong, effective working relationships with both internal teams and external customers.
• Oversee operational compliance, with a focus on Health & Safety standards.
• Collaborate closely with the Regional Manager and Depot Manager to meet and exceed all operational performance targets.
• Conduct regular team reviews and coordinate training and development programs to enhance staff skills and productivity.
• Optimize the efficient use of driver and vehicle resources to support operational demands.
• Foster positive working relationships with customers to ensure smooth and effective operations.
• Collect, analyse, and report on operational and financial performance data to identify efficiencies and improvements relating to MPG, tachographs, fuel consumption, and damage control.
• Coordinate site housekeeping and maintenance activities to uphold Health & Safety requirements.
• Be prepared for occasional travel across the UK as required.

What We Need From You

• Proven expertise in driving continuous improvement initiatives and optimizing operational processes.
• Comprehensive knowledge of Drivers Hours, Tachograph, and Working Time Directive (WTD) legislation.
• Strong understanding of Health & Safety regulations and ensuring full compliance.
• Demonstrated leadership skills with a track record of motivating, developing, and managing high-performing teams.
• Experience in budget management, KPI development, and performance measurement to achieve business objectives.
• Excellent organizational and planning abilities, with a proven capacity to meet tight deadlines.
• Proficient in utilizing computerized systems, including Transport Management Systems (TMS) and Warehouse Management Systems (WMS).
• Exceptional attention to detail coupled with strong numeracy and analytical skills.

Perks of the job!

We love to reward our people for the great work they do:

• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Stay active with our Cycle2Work scheme
• Get the support you need with our Employee Assistance Program

The InPost Process

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.