Operations Manager

Recruitment Rebellion; Northampton; On-site; GBP 45,000 - 65,000; Full time

Job summary

An established industry player is seeking an Operations Manager to join their senior leadership team. This pivotal role involves driving operational excellence, guiding internal processes, and nurturing a high-performing team. With a focus on innovation and client-first ethos, you'll have the autonomy to implement tech solutions that enhance efficiency and service experience. Join a values-driven firm that values your input and offers a supportive workplace culture. If you're a natural leader ready to make a meaningful impact, this opportunity is for you.

Benefits

20 days holiday plus 4 extra days at Christmas

Matched pension contributions up to 7%

Health cash plan

Critical illness cover

Death in service benefit

4pm Friday finish

Study support for professional exams

Values-led workplace

Qualifications

• At least 2 years in an operations or business management role.
• Leadership experience with a strong focus on team development.
• Strong Excel and data-handling capability.

Responsibilities

• Driving the business strategy and reinforcing company culture.
• Overseeing HR, compliance, finance, IT, and supplier relationships.
• Managing, mentoring, and developing a high-performing team.

Skills

Leadership

Project Management

Excel

HR Knowledge

Data Handling

Job description

Job Title: Operations Manager
Location: Moulton Park, Northampton
Salary: £45,000 to £65,000 + benefits
Contract Type: Full-time, permanent

Are you ready to step into a pivotal leadership role and shape the future of a values-driven, Chartered wealth management firm?

At Thomson Gray, we've been helping clients live their life on purpose for over 25 years. As an independent, family-run business, we pride ourselves on integrity, empathy, and delivering financial peace of mind. Now, as we enter an exciting new phase of growth, we're looking for an energetic and commercially minded Operations Manager to join our senior leadership team.

This is a unique opportunity to make a meaningful impact -guiding our internal operations, championing innovation, and nurturing a high-performing team.

About the role

Reporting directly to the Managing Director, you'll take the lead on delivering our business plan, embedding operational excellence, and evolving the way we work. From people to processes, compliance to culture you'll have real influence and the autonomy to drive meaningful change.

You'll also act as a cultural ambassador, promoting our client-first ethos and using new technology and systems to support and enhance our mission of delivering an exceptional service experience.

What you'll be doing

• Driving the business strategy and reinforcing our values-led company culture.
• Leading operational improvements and streamlining internal processes.
• Overseeing HR, compliance, finance, IT, and supplier relationships.
• Managing, mentoring, and developing a high-performing team.
• Collaborating closely with the MD and wider leadership team on strategic projects.
• Identifying and implementing tech solutions that improve efficiency and client experience.

What you'll bring

You'll be a natural leader someone who's comfortable wearing many hats and thrives on delivering results. You'll bring structure, energy, and clarity to the business, supporting our people and clients with equal passion.

Essential skills and experience

• At least 2 years in an operations or business management role.
• Leadership experience with a strong focus on team development.
• Project management skills and a proactive mindset.
• Strong Excel and data-handling capability.
• HR knowledge and confidence managing people-related issues.
• Ideally, experience in financial planning or wealth management
  (though exceptional candidates from other sectors are welcome to apply)

Whats in it for you?

• Basic salary £45,000 to £65,000depending on experience.
• 20 days holiday, plus 4 extra days at Christmas, plus bank holidays.
• Matched pension contributionsup to 7%.
• Health cash planand critical illness cover.
• Death in servicebenefit.
• 4pm Friday finish.
• Study support for professional exams
• A values-led workplace where your voice counts, and your impact is visible.

Next steps:

We're partnering with Recruitment Rebellion Limited to fill this role. Applications could be open for up to 30 days but may close early if a suitable candidate is found.

Our process is fair and inclusive. If you need adjustments, let us know. Only shortlisted candidates will be contacted.

To improve your chances, ensure you meet the criteria, have the right to work in the UK, and submit a clear, tailored CV showcasing your relevant experience.