Operations Manager

Virgin Active; Northampton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily club operations and ensure compliance with health and safety standards. This role involves leading a team, managing budgets, and implementing operational improvements to maintain top-quality facilities. With a commitment to wellness and customer satisfaction, the company offers a unique leisure experience. Join a dynamic environment where your leadership can make a significant impact on both team and member experiences. This is an excellent opportunity for someone passionate about operations and team development.

Benefits

30 days annual leave

Complimentary Virgin Active membership

Discounts on Virgin Active services

Access to The Peoples Pension

20% off food and drink

Online discounts through ePoints

4 free counselling sessions

Complimentary corporate letting services

Discounts on Academy courses

Access to Salary Finance

Qualifications

• Experience in operations management or a related field.
• Proven ability to lead and develop teams effectively.

Responsibilities

• Ensure smooth daily operations of the Club.
• Supervise and schedule team activities while managing costs.
• Champion growth and development of team members.

Skills

Operations Management

Health & Safety Compliance

Team Leadership

Budget Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. All team members pride themselves on embodying Virgin Active values and maintaining the highest Brand Standards, ensuring members enjoy top-quality facilities and service. We are committed to recruiting only the very best Operations Manager to join our Club teams, to ensure all facilities are available and in excellent condition at all times.

The Operations Manager is responsible for ensuring the smooth daily operations of the Club.

The Role

1. Ensuring the team and colleagues adhere to the highest Health & Safety Standards, Brand Standards, and Cleanliness in line with brand expectations.
2. Collaborating with the H&S Advisor and the General Manager to ensure compliance with company policies, procedures, and health and safety regulations.
3. Proactively seeking operational improvements to ensure compliance, cleanliness, brand standards, and safety levels are maintained or enhanced.
4. Supervising and scheduling team activities, controlling Full-Time Equivalent and payroll costs within budget.
5. Championing growth and development of yourself and your team by setting clear objectives, expectations, and monitoring performance throughout the year. Addressing underperformance and nurturing potential promptly.
6. Fulfilling Duty Shifts when required, taking responsibility and accountability during shifts, managing staffing and facility issues across the club.

Experience

• Experience in operations management or a related field.

Our Perks

• 30 days (including bank holidays) annual leave – and we encourage you to take them.
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Join the Virgin Family to connect with colleagues across Virgin Group and enjoy discounts on Virgin Atlantic, Virgin Holidays, and Virgin Media/O2.
• 20% off food and drink at our KAUAI branches located within clubs.
• Access to Salary Finance for loans, savings plans, and financial advice.
• 4 free counselling sessions through our BUPA employer assistance programme.
• Complimentary corporate letting services via our partnership with Dexters.
• Online discounts through ePoints.
• Discounts on Academy courses trained by top instructors.

INDMGT

Documents

• Operations Manager.pdf (0.51 MB)